Airline Customer Service Representative With Italian Language Skills
Há 5 dias
Are you passionate about delivering exceptional customer service and enthusiastic about working in a multicultural environment? We're looking for a motivated individual to join our team as an Airline Customer Service Representative with Italian language skills.
About Us
We're BlueLink International CZ, an international Air France company based in Prague. Our team of 520+ employees from 74 nationalities and speaking 22 languages work together to provide outstanding customer service in the airline and luxury industries.
What We Offer
A competitive salary range of €35,000 - €50,000 per year, depending on experience, plus a comprehensive benefits package that includes:
- Possibility of remote work from home
- 40 days of working from abroad
- Regular training and long-term development
- Travel fund: up to €12,000 per year to spend on airplane tickets for you and your family or friends
- Leisure: up to €6,000 per year to spend on sports activities/language courses/etc.
- Meal tickets in the value of €160 per working day
- 3 extra days of holiday – 23 days in total per year
- Discounted air tickets with Air France up to 90% discount
- Growing opportunities (90% of our team leaders/managers have been hired internally)
- Stable work conditions (permanent contract) and enjoyable environment
- Private medical assistance for you and your relatives
- Discounts with local shops in the Florentinum building
- Referral program
- Company events
Your Role
You will be responsible for helping customers with different requests through various channels, being the link between our partners and customers, and establishing and managing positive relationships with customers as well as co-workers and supervisors.
Requirements
To succeed in this role, you should have:
- Proficient English and Italian language skills, interested in using it daily
- Experience in customer service (this is a big plus)
Start Your Journey
If you are an open and friendly person who likes to connect with people, motivated to learn about the airline and luxury industries, and excited about working in a dynamic and multicultural environment, we encourage you to apply.
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