Customer Service and Social Media Representative

Há 6 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
About the Role

We are seeking a motivated Customer Service and Social Media Representative to join our international team in Portugal. As a representative of public associations, you will be responsible for providing exceptional customer service, support, and consultancy to our clients. Your tasks will include supporting political, governmental, or similar associations, providing training and support on products and financial or operational questions, identifying opportunities for optimization, and ensuring seamless communication between clients and departments.

Key Responsibilities
  • Supporting public associations with customer service and social media marketing expertise
  • Providing pre and post-sales support for all products
  • Identifying opportunities for general optimization and improvement
  • Easing communication between clients and different departments or the company
Requirements

To succeed in this role, you will need:

  • A native level of German and at least B2-C1 level of English
  • Previous experience in customer service and social media marketing is preferable
  • The ability to work proactively at a fast pace and be an attentive listener
  • Excellent communication skills and a passion for intercultural communication
  • A valid Portuguese work permit is required
What We Offer

We offer a comprehensive package that includes:

  • A competitive salary: €1030 gross/month including free accommodation (shared flat, all bills included) or €1400 gross/month excluding accommodation
  • Private health insurance from the beginning of the contract
  • Relocation support for international candidates, including reimbursement of initial flight, airport pick up, yearly two-way flight ticket back to home country, and help with paperwork and bank account opening
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Real career opportunities within 6 months to access other roles within the company
About Us

We are a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Our international team includes talents from over 80 nationalities, and we take care of our employees' career development, language skills, and social integration. Located in Lisbon, we provide a dynamic and multicultural environment that encourages growth and success.



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