Customer Service Representative

2 semanas atrás

Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

**Job Opportunity in Athens, Greece**

Finding a fulfilling career can be challenging, but we have an exciting opportunity for you to grow with a multinational company in the heart of Europe. As a Customer Service Representative - Technical Support, you will play a vital role in ensuring customer satisfaction and delivering exceptional service.

**Company Overview**

Our client, a leading technology company, provides innovative solutions to customers worldwide. With a strong presence in the industry, they offer a dynamic work environment and opportunities for growth and development.

**Job Description**

As a Customer Service Representative - Technical Support, your primary responsibility will be to provide top-notch support to customers through various channels. Your tasks will include:

  • Identifying customer needs and delivering tailored solutions
  • Assisting customers with billing inquiries, transactions, and order placement
  • Troubleshooting technical issues and escalating them when necessary
  • Providing resolution to customer inquiries in a timely manner

**Requirements**

To succeed in this role, you should possess:

  • Fluent English language skills
  • Excellent communication and interpersonal skills
  • Sales experience with consumer products and services (an asset)
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills

**What We Offer**

In return for your hard work and dedication, we offer:

  • A competitive monthly salary: €3,200 - €4,500 per month
  • Two additional salaries per year as a bonus
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises with relaxing break areas

We are committed to fostering diversity and offering equal opportunities to all applicants, regardless of gender, ethnicity, religion, culture, or age. Join our team and become a part of a Great Place to Work-Certified Company that values its employees' growth and well-being.

**Additional Benefits**

We also offer complete support to help you ease your relocation to Greece, including flight tickets, expenses, hotel accommodation, and assistance with finding a place to live. This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.

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