Italian Customer Support Specialist
1 dia atrás
Company Overview: Best Hire is a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Specialists to join our team and help us deliver outstanding support to our Italian-speaking customers.
Location: Lisbon, Portugal - A vibrant and culturally rich city with a thriving expat community.
Type: Full-time, On-site
Job Description:
We are seeking highly motivated and customer-focused professionals to provide excellent technical support to our Italian-speaking customers via phone, email, and chat. As an Italian Customer Support Specialist, you will be responsible for resolving customer inquiries, concerns, and issues in a professional and timely manner.
Key Responsibilities:
- Provide top-notch customer service and technical support to Italian-speaking customers.
- Resolve customer inquiries, concerns, and issues efficiently and effectively.
- Maintain a high level of product and service knowledge to assist customers accurately.
- Collaborate with team members and other departments to ensure customer satisfaction.
- Accurately document customer interactions and update customer records in the database.
Requirements:
- Fluent in Italian (both written and spoken) is essential.
- Good command of English (written and spoken).
- Previous experience in customer support or a related field is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude and willingness to learn.
What We Offer:
- A competitive salary of €28,000 per annum, plus performance bonuses.
- Relocation assistance for candidates moving to Lisbon.
- Health insurance and other benefits.
- Continuous training and development opportunities.
- A friendly and multicultural work environment.
About Us:
At Best Hire, we pride ourselves on being a dynamic and international company that values diversity, inclusivity, and teamwork. We believe that our employees are our greatest asset, and we strive to create a work environment that is supportive, collaborative, and rewarding.
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