Hungarian Customer Service Representative in Greece

2 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Company Overview

Headhunt International is a multinational company that provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's leading tech brands. Our client is a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Salary

We offer a competitive monthly salary of €2,500 + 2 extra salaries per year, making it an attractive opportunity for professionals looking to advance their careers. Additionally, our comprehensive benefits package includes healthcare benefits, numerous discounts, and full training by certified instructors.

Job Description

As a Hungarian Customer Service Representative, you will be responsible for delivering exceptional customer experiences. Your tasks will include:

  • Identifying customers' needs and providing appropriate solutions
  • Guiding customers facing issues related to billing inquiries, handling transactions, and resolving inquiries in a timely manner
  • Assisting customers to place orders and related issues
  • Answering customers' inquiries and troubleshooting or escalating technical issues
  • FOLLOWING STANDARD DIAGNOSTIC PROCEDURES WITH AN EMPHASIS ON HANDLING THE MOST FREQUENTLY ASKED QUESTIONS AS EFFECTIVELY AS POSSIBLE
  • TURNTURN EVERY CUSTOMER INTO A HAPPY CUSTOMER

Required Skills and Qualifications

To succeed in this role, you will need to have:

  • Fluent Hungarian language skills
  • Excellent communication skills
  • Sales experience with consumer products and services (an asset)
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer

Benefits

We offer a range of benefits to support your personal and professional growth:

  • Complete support to help you ease your relocation to Greece (client provides flight tickets expenses, hotel accommodation, support with the house searching process)
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Professional growth & development opportunities

Others

This is an excellent opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will also become a member of a company that fosters diversity, offering equal opportunities to all. Don't miss out on this chance to join our team



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