Drones Customer Support Specialist with German Fluency
2 semanas atrás
Workster Job Agency has partnered with a leading BPO/outsourcing company to recruit highly skilled German-speaking Customer Service Experts for their team in Lisbon.
Earn an attractive salary: The annual base salary is approximately €60,000, along with excellent benefits and opportunities for career growth.
About the role:
The ideal candidate will have a high level of German language proficiency (C1) and excellent English skills. They will be responsible for providing exceptional customer support via phone and email, responding promptly and professionally to inquiries and issues related to drones.
Key responsibilities:
- Responding to customer inquiries and resolving issues related to drones, remote controllers, software, and accessories.
- Providing accurate and detailed information about drone products, features, and specifications.
- Assisting customers with product setup, troubleshooting, and usage guidance.
- Processing customer orders, returns, and exchanges.
- Staying informed about the latest drone models, software updates, and industry trends.
- Offering personalized solutions to customers' problems.
Required qualifications:
- A very high level of German (spoken and written) (C1)
- A high level of English
- Excellent interpersonal and organizational skills
- Ability to work within a team and adjust quickly to new environments
We offer:
- Excellent base salary: approximately €60,000 per annum
- Great relocation package with flight reimbursement and accommodation benefits
- Ongoing training and development opportunities
- Employee Assistance Program and Employee Benefits Club
- Option to sign-up for Discounted Private Health Insurance
- Performance Bonus + End of Contract Bonus
About us: Workster Job Agency is committed to delivering high-quality staffing solutions to our clients. We are proud to partner with this esteemed BPO/outsourcing company to find exceptional talent for their team.
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