Customer Support Representative for Financial Services in Greece

1 semana atrás


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

Are you passionate about delivering exceptional customer experiences? We have an exciting opportunity for a Customer Support Representative to join our team at Teleperformance Greece, providing top-notch support for financial services in Greece.

Key Responsibilities:

  • Act as the primary point of contact for customers and clients, ensuring seamless communication and resolving issues efficiently
  • Utilize phone calls, emails, and chats to provide professional support and consult clients on best practices for their businesses
  • Respond to customer inquiries regarding new and existing services and solutions, addressing complaints in a timely and efficient manner
  • Strive for excellence in every interaction, aiming to increase product usage and customer loyalty
  • Collaborate with colleagues to achieve both personal goals and team targets

Requirements:

  • Fluency in Czech, with excellent English language skills
  • Previous experience in customer support is a plus
  • A keen interest in digital banking and payment solutions
  • Exceptional communication and problem-solving skills
  • Tech savviness and learning agility
  • A strong sense of ownership and teamwork

What We Offer:

  • A competitive monthly salary of approximately €3,200 - €4,500 (based on location and experience), plus two additional salaries per year
  • Relocation support, including flight tickets, accommodation, and assistance with finding housing
  • Refer-a-Friend program with great bonuses
  • Healthcare benefits and various discounts
  • Ongoing training and professional growth opportunities
  • State-of-the-art premises with relaxing break areas
  • A chance to work for a Great Place to Work-Certified company that values diversity and equal opportunities

About Us:

We are a multinational company with a presence in Greece, dedicated to fostering diversity and offering equal opportunities to all. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us.



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