Technical Customer Support Specialist in German

4 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Job Summary:

We are seeking a highly skilled Technical Customer Support Specialist to join our team at Cross Border Talents. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer support to our clients in German.

Key Responsibilities:

  • Assist customers with technical issues via phone, email, chat, and messaging channels.
  • Adapt communication style to match the brand's voice across various channels.
  • Handle customer complaints effectively and escalate when necessary.
  • Respond promptly to customer requests and accurately document case information.

Requirements:

  • Native proficiency in German with formal speech and excellent writing skills.
  • Proficiency in English (B2 level).
  • Previous experience in technical customer support or a related field preferred.
  • Strong communication and empathetic skills.
  • Excellent problem-solving abilities and attention to detail.
  • Familiarity with communication tools and customer support software.

What We Offer:

  • Competitive salary package.
  • Meal allowance and transport allowance.
  • Performance bonus.
  • Health insurance.

Schedule:

  • Monday to Friday: 08:00 - 20:00 (Rotational).
  • Saturday and Sunday: 08:00 - 17:00.
  • Days off: 2 days Rotational.

Joining Options:

  • Application review.
  • Language assessment.
  • 1 or 2 German interviews with the client.


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Details:At Cross Border Talents, we are seeking a skilled Technical Customer Support Specialist to join our team. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients via various communication channels. This is a fantastic opportunity to develop your skills and experience in a...


  • Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiro

    Job DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would also collaborate...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job DescriptionProject Industry: Search EngineLocation: RemoteLanguage Requirement: German Native + English (B2)Salary Package:Base Salary: 1100 EUR (* 14 month), 15400 EUR per annumComplexity Bonus: 135 EUR (*11 months), 1485EUR per annumMeal Allowance (net): 7.23 EUR per day, 1908,72 EUR per annumTransport Allowance: 20 EUR per month, 240 EUR per...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German Language Customer Support SpecialistJob Summary: We are seeking a highly skilled German language customer support specialist to join our team at Software & Support Media Gmbh. The successful candidate will be responsible for providing exceptional customer support to our clients in Germany and Austria.Key Responsibilities:Communicate with...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German Language Customer Support ExpertWe are seeking a highly motivated and detail-oriented German Language Customer Support Expert to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers in German, ensuring their issues are resolved...


  • Lisboa, Lisboa, Portugal Iqvia Tempo inteiro

    Technical Customer Support SpecialistWe are seeking a skilled Technical Customer Support Specialist to join our team. As a German language speaker, you will be responsible for providing technical support to our clients. Your expertise will be invaluable in resolving complex technical issues and ensuring customer satisfaction.Key Responsibilities:Provide...


  • Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

    About the JobWe are seeking a skilled German Customer Support Specialist to join our team in Lisbon. As a key member of our customer experience team, you will be responsible for providing exceptional support to our German-speaking clients.Key Responsibilities:Assist clients with pre-sales and general inquiriesProvide technical support via phone, email, chat,...


  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    Language Matters is seeking a Technical Support Specialist with fluent German and English to provide exceptional support to our international clients. In this role, you will be responsible for providing product-related information and technical support to German-speaking customers, as well as dealing with queries from distributors, partners, and resellers....


  • Lisboa, Lisboa, Portugal Red Frog Recruitment Tempo inteiro

    Job Title: German Technical Customer AdvisorWe are seeking a highly skilled German Technical Customer Advisor to join our team at Red Frog Recruitment. As a German Technical Customer Advisor, you will be responsible for providing exceptional customer support to our clients in Germany, ensuring a seamless and positive experience for all users.Key...


  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    Job Title: German Speaking Customer Support SpecialistWibit Consulting & Services (WibitCS) is seeking a highly skilled German speaking Customer Support Specialist to join our team in Lisbon, Portugal.Job Summary:We are looking for a customer-focused individual with excellent communication skills to provide top-notch support to our premium membership...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Competitive Salary: €35,000 - €50,000 per annum About the Role:We are seeking a highly skilled German-speaking Customer Support Specialist to join our team at Software & Support Media GmbH in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Opportunity: German Technical Support Specialist for Medical DevicesWe are seeking a highly skilled German Technical Support Specialist to join our team in Lisbon. As a Technical Support Advisor, you will represent a world-leading Medical company, providing exceptional customer service to clients via phone and email. Your primary responsibility will be...


  • Lisboa, Lisboa, Portugal German-World, Inc Tempo inteiro

    Job SummaryWe are seeking a highly skilled German Language Customer Service Specialist to join our team at German-World, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in German, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond promptly and professionally to...


  • Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    We are looking for a highly skilled German Customer Support Specialist to join our dynamic team at Speakit. As a Netflix Customer Support Consultant, you will be responsible for providing top-notch support to our German-speaking subscribers. If you have a passion for TV shows and a flair for problem-solving, this could be the perfect opportunity for you.Key...


  • Lisboa, Lisboa, Portugal Amspace Recruitment Consultancy Tempo inteiro

    Unlock Your Career PotentialAre you a skilled German speaker looking for a new challenge? Do you have a passion for customer support and a flair for communication?We are seeking a highly motivated and experienced C2 German speaker to join our vibrant team as a Customer Support Specialist in Lisbon.About the RoleAs a Customer Support Specialist, you will be...


  • Lisboa, Lisboa, Portugal Hcltech Tempo inteiro

    Job Title: Customer Support Specialist German LanguageWe are seeking a highly skilled Customer Support Specialist German Language to join our team at HCL Technologies. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and their issues are resolved in a timely...


  • Lisboa, Lisboa, Portugal Iqvia Tempo inteiro

    Technical Customer Support SpecialistWe are seeking a skilled Technical Customer Support Specialist to provide exceptional support to our clients. This role involves troubleshooting technical issues, collaborating with cross-functional teams, and delivering high-quality solutions to meet customer needs. The ideal candidate will possess strong analytical and...

  • Technical Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

    Job Title: Technical Support Specialist - German MarketAbout the Role:As a Technical Support Specialist, you will be responsible for responding to technical queries, analyzing problems, and providing assistance to customers via phone, email, or chat. You will work closely with other Bosch sites, departments, and colleagues to ensure seamless support...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Unlock your potential in a dynamic environment with Cross Border Talents, as we seek an exceptional German Customer Support Specialist to join our team. This is a fantastic opportunity for you to grow professionally and make a real impact on our global user base.**Job Summary:**We are looking for a skilled and motivated individual to provide top-notch...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist OpportunityWe are seeking a skilled Customer Support Specialist to join our team in Lisbon. As a German-speaking specialist, you will be responsible for delivering exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries via various channels, providing detailed product information and...