Customer Service Ambassador
4 semanas atrás
We are seeking a highly skilled CUSTOMER SERVICE AMBASSADOR to join our team in Porto, Portugal. As a key member of our social media support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities• Provide timely and effective responses to customer inquiries via multiple channels, including chat, email, and social media messenger
• Offer personalized solutions to customers to support and expand their advertising customer base
• Manage all types of customer inquiries and demonstrate the value of our advertising solutions
Requirements• Fluent, verbal and written, in French (C1)
• English level (intermediate)
• Familiarity with online advertising products/vendors
• Ability to multitask and work under pressure
• Fast learner, diligent worker
• Availability to provide background checks (certificate for highest level of education, references from previous employment, clean criminal record)
What We Offer• Competitive salary and performance bonus
• Full-time contracts with indefinite term
• Career development programs, specialized courses, and language classes
• Bring-a-friend (referral) bonus opportunities
About UsConcentrix is an equal-opportunity employer committed to diversity and inclusion. We value a work environment free from discrimination and harassment and offer a range of benefits to support the unique lifestyle of our employees.
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