Collection Specialist for Order to Cash Operations

2 semanas atrás


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro
About the Role

At Nestlé Sa, we are seeking a highly motivated and detail-oriented Collection Specialist for our Order to Cash (O2C) department. This exciting opportunity will be based in Portugal and involve managing due and overdue balances on customer accounts.

Key Responsibilities
  • Manage customer/account queries to ensure sales ledger balances are accurate and up-to-date.
  • Successfully manage due and overdue balances on customer accounts to maximize On Time Payment.
  • Notify markets of uncollectable debt risks and implement mitigation strategies where possible.
  • Perform collection activities in line with Market Collection Strategy.
  • Respond to incoming collection concerns from customers and internal stakeholders.
Requirements

To succeed in this role, you should have:

  • A degree in Business, Finance, Economics or a related field.
  • Proficiency in English and French languages.
  • Strong problem-solving and analytical skills.
  • High Customer Service skills.
  • Able to propose and implement improvements in procedures.
What We Offer

We offer a competitive salary, annual bonus, and flexible working environment. Additionally, you can enjoy local and international exposure, engagement and wellbeing activities, flex benefits, and discounts from partners as part of the Nestlé Club. Our company provides medical support, e-learning courses, and career progression opportunities.

This role is an excellent opportunity for a talented individual to develop expertise in Nestlé's Shared Services Business and grow professionally within our dynamic team.


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