Italian Speaker Customer Support Representative in Lisbon
Há 6 horas
About the Opportunity
Talent Trail is seeking a highly motivated Italian speaker to join our team as a customer support representative in Lisbon. This exciting role offers a unique opportunity to work with leading global brands and elevate your career.
Job Summary
We are looking for a fluent Italian speaker with strong communication skills to provide top-tier support to customers via phone, chat, and email. As a customer support representative, you will be the voice of a prominent brand, resolving cases efficiently to maintain high levels of customer satisfaction.
Key Responsibilities
- Deliver exceptional customer support via phone, chat, and email
- Resolve cases promptly to ensure quick, effective solutions
- Maintain high customer satisfaction levels by representing a major global brand with integrity
- Build and nurture strong relationships with partners and customers, consistently demonstrating empathy and professionalism
- Strive to meet and exceed performance targets established by the client and the company
Requirements
- Fluent Italian language skills
- Proficient English communication skills
- Strong interpersonal, communication, and problem-solving abilities
- Basic technical and computer skills
- Ability to multitask and remain focused in a dynamic environment
- Team-oriented with a capacity to thrive in a fast-paced, energetic setting
What We Offer
- A competitive monthly salary of approximately €2,500, reflecting the local cost of living in Lisbon
- Health benefits and access to a range of exclusive discounts
- Full training provided by certified professionals
- Opportunities for career growth and continuous professional development
- Comprehensive relocation support to Portugal
Why Choose Talent Trail
We believe that our candidates are our greatest asset. That's why we offer a supportive and inclusive work environment, where you can grow and develop your skills. Our goal is to provide top-notch support to our clients while fostering a culture of excellence and teamwork. If you're passionate about delivering exceptional customer experiences and eager to take on new challenges, apply now to become a part of our dynamic team
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