IT Service Delivery Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Organon Tempo inteiro
Job Description

Organon is seeking a highly skilled Sr. IT Service Delivery Specialist to join our team. As a key member of our organization, you will be responsible for delivering high-quality IT services that meet the needs of our customers.

Key Responsibilities:

  • Manage a portfolio of IT applications and services, ensuring they are delivered on time, within budget, and to the required quality standards.
  • Develop and implement service management strategies to improve efficiency, reduce costs, and enhance customer satisfaction.
  • Collaborate with cross-functional teams to identify and prioritize IT projects, ensuring alignment with business objectives.
  • Provide technical leadership and guidance to junior team members, promoting knowledge sharing and skills development.
  • Stay up-to-date with industry trends, best practices, and emerging technologies, applying this knowledge to drive innovation and improvement within the organization.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 5 years of experience in IT service management, with a strong background in application support and portfolio management.
  • Proven track record of delivering high-quality IT services, with a focus on customer satisfaction and business outcomes.
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
  • Strong analytical and problem-solving skills, with the ability to analyze complex IT issues and develop effective solutions.

About Organon:

Organon is a global healthcare company dedicated to improving the lives of women, their families, and communities. We are committed to delivering innovative health solutions that make a meaningful difference in people's lives.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • The chance to work on exciting and challenging projects that make a real impact.

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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