Contract Management Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Unit4 Tempo inteiro

Overview

We are seeking a detail-oriented and organized Contract Management Specialist to support our Services Sales team and the Contracts Management function within our Customer Success organization. This entry-level role is ideal for an aspiring contract management or paralegal professional with a keen interest in SaaS and Customer Success services agreements.

Responsibilities

  • Contract Structuring Support: Collaborate closely with Sales, Customer Success, and Legal teams to ensure contracts are crafted and processed according to corporate guidelines.
  • Perform initial reviews and edits of contract drafts, working to maintain consistency with company standards and best practices.
  • Support the Senior Contract Management Specialist in finalizing agreements to manage risk and align with corporate guidelines.

Contract Administration & Compliance

  • Ensure contract terms and obligations are accurately recorded and reflected in company systems.
  • Support the enforcement of contract terms by monitoring compliance and addressing any inconsistencies.
  • Serve as a point of contact for contract-related inquiries, escalating complex issues as necessary.

Cross-functional Collaboration

  • Collaborate with Customer Success, Legal, and Operations teams to ensure smooth execution of contract-related processes.
  • Assist in training and knowledge-sharing initiatives within the Contracts Management team to promote best practices.

Accountabilities

  • Accuracy: Ensure all contract data is entered accurately in systems of record, reflecting contract terms and obligations.
  • Compliance: Monitor contract adherence, following escalation processes for compliance issues.
  • Efficiency: Assist in achieving efficient contract processing, maintaining a timely turnaround for standard agreements.

Key Metrics

  • Data Accuracy: Achieve 98%+ accuracy rate in recording contract terms in the system.
  • Turnaround Time: Support timely processing of standard agreements, maintaining an average review and entry time per agreed service levels.
  • Compliance Adherence: Maintain consistent 90%+ compliance with corporate contract standards and guidelines.

Requirements

Estimated Salary: $65,000 - $85,000 per year

Location: Remote (US)

This role is perfect for someone who enjoys contract management, wants to work in a fast-paced environment, and is eager to learn from experienced professionals.

About Unit4

We're a global leader in cloud ERP software, empowering people in service organizations with innovative solutions. Our mission is to deliver enterprise software that works for people, not just businesses.



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