Travel Experience Specialist for International Tourism

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Company Overview: Blu Selection is a leading provider of customer service solutions in the tourism industry. Our team is dedicated to delivering exceptional experiences for our clients and their customers.

Salary: 1040€ gross/month including free accommodation or 1298€ gross/month excluding accommodation, with nearly fully paid compensation during training period if successful (2 weeks).

Job Description:

  • Supporting customers via phone/email for solving issues during the booking process and giving instructions.
  • Finding the right booking and following up during the vacation to provide good solutions incl. refund.
  • Managing the current and expanding the clients network through lead generation.

Required Skills and Qualifications:

  • A native level of Dutch and at least a B2 level of English.
  • Knowledge of the value and impact that a good customer experience can create.
  • An attentive listener, comfortable and skillful at communicating with people.
  • A drive for excellence and professionalism.
  • A real team player and committed to your work.

Benefits:

  • Type of Contract: A fixed-term contract that is renewable every year.
  • Working Hours: Full time (40h/week) on rotating shifts (07:00-19:00).
  • Training: Intensive training program for new employees.
  • Relocation Package for International Candidates: Reimbursement of initial flight expenses after 3 months, help in paperwork, opening bank account, etc.
  • Extra Perks: Private health insurance after 6 months of contract, free Portuguese lessons, cooking classes, sports activities and social events organized by the company.
  • Career Growth Opportunities: Various career development chances in different paths.


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