Travel Experience Specialist for International Tourism
3 semanas atrás
Company Overview: Blu Selection is a leading provider of customer service solutions in the tourism industry. Our team is dedicated to delivering exceptional experiences for our clients and their customers.
Salary: 1040€ gross/month including free accommodation or 1298€ gross/month excluding accommodation, with nearly fully paid compensation during training period if successful (2 weeks).
Job Description:
- Supporting customers via phone/email for solving issues during the booking process and giving instructions.
- Finding the right booking and following up during the vacation to provide good solutions incl. refund.
- Managing the current and expanding the clients network through lead generation.
Required Skills and Qualifications:
- A native level of Dutch and at least a B2 level of English.
- Knowledge of the value and impact that a good customer experience can create.
- An attentive listener, comfortable and skillful at communicating with people.
- A drive for excellence and professionalism.
- A real team player and committed to your work.
Benefits:
- Type of Contract: A fixed-term contract that is renewable every year.
- Working Hours: Full time (40h/week) on rotating shifts (07:00-19:00).
- Training: Intensive training program for new employees.
- Relocation Package for International Candidates: Reimbursement of initial flight expenses after 3 months, help in paperwork, opening bank account, etc.
- Extra Perks: Private health insurance after 6 months of contract, free Portuguese lessons, cooking classes, sports activities and social events organized by the company.
- Career Growth Opportunities: Various career development chances in different paths.
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