Customer Experience Agent

3 semanas atrás


Lisboa, Lisboa, Portugal Entain Tempo inteiro

About the Role


We're looking for a talented and customer-focused individual to join our team as a Customer Service Agent.


Key Responsibilities


As a Customer Service Agent, you will be responsible for:



  • Providing exceptional customer service via phone, email, and chat
  • Keeping customers informed about company products, services, and promotions
  • Delivering first-class service to ensure customer satisfaction and company growth

Requirements


To be successful in this role, you will need:



  • Middle education degree
  • Excellent communication skills, both verbal and written
  • Mastery of English language and French (C1 level)
  • Flexibility and ability to work shifts

What We Offer


We offer an attractive salary, meal allowance, and annual bonus, as well as a range of benefits including hybrid work model, health insurance, and access to LinkedIn Learning.



  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    Customer Care AgentAt Abroad Experience, we're seeking a highly skilled and customer-focused Customer Care Agent to join our team at our European HQ in Zoetermeer. As the key contact person for European customers, you'll work closely with our team and the second line of support to provide exceptional customer service. Your duties will include handling...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    **Customer Care Role**OverviewAs a Customer Care Agent at Abroad Experience, you will be the key point of contact for European customers, handling incoming communications and contributing to improve customer satisfaction. Your duties include maintaining expert knowledge of our company products and services, providing vital insights of customer needs, and...

  • Customer Experience Agent

    3 semanas atrás


    Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

    At Job Squad, we're looking for a talented Customer Support Agent to join our team. As a Customer Support Agent, you will play a crucial role in delivering exceptional service to our clients across Europe.The RoleAs a Customer Support Agent, your key responsibilities will include:Handling incoming calls and emails from clientsResolving issues related to ID...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    **About Customer Labs in Lisbon**Lisbon, Portugal's vibrant capital city, is a hub of rich history and culture. The majestic São Jorge Castle overlooks the Tagus Estuary and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum showcases centuries-old ceramic tiles.We engineer exceptional customer experiences for forward-thinking brands...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    Company Overview: Our client specializes in providing workforce management solutions for global markets, with a focus on delivering innovative and effective technical support to their customers.Salary: Market related salary, including 10% annual bonus, WFH daily allowance, and transport benefits.Job Description: We are seeking a dynamic and versatile...


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job Title: Customer Service Agent - Multilingual Support SpecialistAbout the Role:We are seeking a highly skilled and multilingual Customer Service Agent to join our team at Accs - Ares Customer Care Solutions GmbH. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients across various...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    About LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a highly skilled Travel Agent to join our dynamic team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional experiences to our German-speaking customers.About the RoleThis is a full-time position with a fixed-term contract that can be renewed annually. Our ideal candidate will possess...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job SummaryBlu Selection is seeking a highly motivated B2B Customer Service Agent to join our team in Lisbon. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our clients via phone, email, and chat.About the RoleWe are looking for native French speakers with B2 level English who are passionate...

  • B2B Travel Agent

    4 semanas atrás


    Lisboa, Lisboa, Portugal TOPTALENT Tempo inteiro

    Position OverviewWe are seeking a highly skilled B2B Travel Agent to join our team at TOPTALENT. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients, providing personalized support and resolving travel-related issues with ease.Key ResponsibilitiesAssist travelers with best-in-class...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Summary: We are seeking a Customer Service Agent to join our team in Lisbon, Portugal.About the Role: As a Customer Service Agent, you will play a critical role in ensuring our customers have a pleasant experience with our company. Your responsibilities will include:Key Responsibilities:Supporting customers via phone and emailSolving issues during the...

  • Customer Experience Leader

    2 semanas atrás


    Lisboa, Lisboa, Portugal Snaphunt Tempo inteiro

    The RoleWe are seeking a skilled Customer Experience Leader to join our team. As a Senior Customer Support Agent, you will be responsible for providing top-notch support to our customers.Provide general and technical support to customers using our paid products.Escalate complex problems according to defined procedures.Manage policy, safety, and copyright...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Job Description:Are you looking for a new opportunity to work in a highly awarded hotel brand that strives to provide the best conditions for its employees and the best services at the best prices for its customers?As a Customer Service Agent, you will be responsible for answering telephone calls from customers wishing to make reservations at the group's...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are looking for a highly skilled Customer Service Agent to join our team in Lisbon, Portugal. If you are passionate about delivering exceptional customer experiences and have a native level of Dutch and a B2/C1 level of English, we would love to hear from you.About the RoleAs a Customer Service Agent, you will be responsible for providing high-quality...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Role in Thessaloniki:A unique opportunity awaits you in Greece, working with an international company in a diverse team of world citizens. As a Customer Service Agent, you will be responsible for helping clients with incoming issues, providing high-quality customer service, and ensuring accurate and efficient problem-solving. Your skills,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Your Role as a Customer Support Agent:We are seeking an empathetic and skilled individual to join our team as a Dedicated Customer Experience Representative. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients.Key Responsibilities:Answer inbound calls and customer inquiries in a timely and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our international team as a Customer Service Agent. As a key member of our team, you will be responsible for providing exceptional customer service via social media, supporting customers with product information, and processing warranty cases.Key ResponsibilitiesDeliver...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company OverviewWe are Blu Selection, a dynamic company seeking an experienced Customer Service Agent for our Eye Products team based in Lisbon. As a key member of our international team, you will be responsible for delivering exceptional customer experiences.Estimated Salary: €1050 - 1350 gross/monthThis includes accommodation (shared flat) with all bills...

  • **Customer Service Agent

    2 semanas atrás


    Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    **About the Role**Customer Service Agent - ReservationsAre you looking for a new opportunity to provide exceptional customer service in a dynamic hotel environment?We are seeking a highly motivated Customer Service Agent to join our reservations team. As a key member of our sales and service team, you will be responsible for handling customer inquiries,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Role Overview We are seeking a highly motivated and fluent French speaker to join our team as a Customer Agent. This exciting opportunity will enable you to utilize your language skills to provide exceptional customer service. Key Responsibilities - Provide high-quality customer support to clients in French and English - Utilize strong communication and...