Customer Support Specialist in German Market

4 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Job Overview:

We are looking for a Customer Support Specialist to join our team in Lisbon. As a German-speaking professional, you will provide excellent customer service by assisting clients with their inquiries and resolving any issues. The position is on-site, with shifts scheduled from Monday to Sunday between 7 AM and 11 PM.

Key Responsibilities:

  • Respond to customer inquiries via phone and chat, ensuring high-quality service and efficient problem resolution.
  • Assist customers with questions related to products and services.
  • Maintain a positive and professional attitude in all interactions with customers.
  • Accurately document customer interactions in our CRM system.
  • Collaborate with team members to enhance customer service quality and satisfaction.
  • Identify and escalate issues as needed.

Qualifications:

  • Fluency in German and strong communication skills.
  • Proficiency in English is an advantage.
  • Previous experience in customer support or a contact center is a plus but not required.
  • Strong problem-solving abilities and a passion for helping customers.
  • Ability to work independently and as part of a team.
  • Excellent attention to detail and organizational skills.

Benefits:

  • Competitive salary with performance-related bonuses.
  • Comprehensive training and onboarding program.
  • Bureaucratic support for candidates relocating from outside Continental Portugal to obtain the NIF and NISS.
  • Assistance in finding housing that meets the candidate's needs.
  • Relocation bonus of €2500 (gross) paid with the first payroll cycle.
  • €1000 gross offered to support candidates moving from within Portugal (100 km away from Lisbon or more).


  • Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team in Lisbon, Portugal. As a Technical Support Advisor, you will be responsible for delivering exceptional customer service to the German market.


  • Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    Job SummaryAdecco Prestação De Serviços, Lda is seeking a highly skilled Customer Support Specialist to provide top-notch support to our clients in the German speaking markets.About the RoleThis role involves being the primary point of contact for users, handling routine and non-routine incidents, problems, and requests. You will be responsible for...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist - German MarketAt Cross Border Talents, we are seeking a seasoned Customer Support Specialist to join our team in Lisbon. In this role, you will provide high-quality support to clients by addressing their inquiries and resolving any issues that may arise. Key Responsibilities:Respond to customer inquiries via phone, email, and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    You're looking for a challenging role in customer service where you can apply your technical skills and language expertise? As a Technical Support Specialist for the German market, you'll be part of a multicultural team that works with well-known brands.Located in Lisbon, Portugal, our international hub offers a unique opportunity to relocate and gain...


  • Lisboa, Lisboa, Portugal Robert Bosch Group Tempo inteiro

    Job Summary: We are seeking a highly skilled German Market Specialist to join our team at Bosch Security Systems. As a Front Office Agent, you will be the first point of contact for customers, handling incoming inquiries and providing technical support. Key Responsibilities: Handle customer inquiries and provide technical support via phone, email, or chat ...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist OpportunityWe are seeking a skilled Customer Support Specialist to join our team in Lisbon. As a German-speaking specialist, you will be responsible for delivering exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries via various channels, providing detailed product information and...

  • Technical Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

    Job Title: Technical Support Specialist - German MarketAbout the Role:As a Technical Support Specialist, you will be responsible for responding to technical queries, analyzing problems, and providing assistance to customers via phone, email, or chat. You will work closely with other Bosch sites, departments, and colleagues to ensure seamless support...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Summary:We are seeking a highly skilled Technical Customer Support Specialist to join our team at Cross Border Talents. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer support to our clients in German.Key Responsibilities:Assist customers with technical issues via phone, email, chat, and messaging...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German Language Customer Support ExpertWe are seeking a highly motivated and detail-oriented German Language Customer Support Expert to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers in German, ensuring their issues are resolved...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Company Overview:Cross Border Talents is a leading provider of international talent solutions. Our company is dedicated to connecting highly skilled professionals with top companies across the globe.We are currently seeking a German Language Customer Support Specialist to join our team in Lisbon, Portugal.About the Role:This is an exciting opportunity to...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Position OverviewWe are seeking a skilled Customer Support Specialist to join our Cross Border Talents team in Lisbon. As a fluent German speaker, you will be responsible for providing exceptional customer support by addressing client inquiries and resolving any issues efficiently.The position is full-time with shifts scheduled from Monday to Sunday between...


  • Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

    At Bosch Group, we are seeking a skilled Customer Support Specialist to join our team. This role is perfect for someone who is passionate about delivering exceptional customer experiences and has a strong background in technical support.Company OverviewBosch Group is a leading international technology and services company with around 400 locations worldwide....


  • Lisboa, Lisboa, Portugal German-World, Inc Tempo inteiro

    Job SummaryWe are seeking a highly skilled German Language Customer Service Specialist to join our team at German-World, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in German, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond promptly and professionally to...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    German Market Technical Support Role in LisbonWe are seeking a skilled Technical Support Advisor to join our team in Lisbon, providing exceptional customer service to the German market.About the Role:This position involves ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Take your career to the next level as a Technical Support Specialist in our multicultural team.We are seeking an experienced professional with strong communication skills and technical expertise to join our customer service team. As a Global Customer Service Professional, you will be responsible for ensuring exceptional customer experiences for clients...


  • Lisboa, Lisboa, Portugal Rival Tempo inteiro

    About the Role:We're looking for a Customer Solutions Specialist to support our customers in German-speaking markets. As a key member of our support team, you'll work closely with colleagues to deliver exceptional customer experiences, resolving queries and issues in a timely and professional manner.Responsibilities:Provide expert customer support via phone,...


  • Lisboa, Lisboa, Portugal Everhelp Tempo inteiro

    We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our German Desk team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients via email and other communication channels.Your key responsibilities will include:Communicating with clients in German to resolve...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    At Blu Selection, we empower sales and marketing teams worldwide with cutting-edge software solutions. Our cloud-based tools make work faster and easier for over 100,000 companies across 179 countries. With a diverse team of 850+ employees from 50+ nationalities and offices in Europe and the US, we're one of Estonia's leading tech companies. We're seeking a...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Job Summary:As a German Customer Support Specialist at Adecco, you will be responsible for providing exceptional customer service to our clients in Germany. This role requires fluency in both German and English, as well as strong problem-solving skills and the ability to work effectively in a team.Key Responsibilities:• Provide first-line support for...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is seeking a highly skilled German Customer Support Agent to join our team. As a Customer Support Professional for the German Market, you will be responsible for acting as the first point of contact for customers, responding to customer enquiries via telephone, email, and chat, managing concerns and complaints accordingly, and providing...