Global Payment Efficiency Specialist
Há 4 dias
Company Overview: FARFETCH exists for the love of fashion. Our mission is to be a global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, partners and customers. This community is at the heart of our business success.
Our Approach: We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
Operations: We're passionate about operational excellence, acting with our customers and partners always in mind. Covering the entire order journey, we create seamless and memorable luxury experiences for our customers all around the world.
The Role: As a Payments Optimization Analyst, you will play a pivotal role in improving payment processing efficiency, positively impacting both customer experience and company's profitability. By leveraging data-driven insights, you'll analyze payment data, identify optimization opportunities, and collaborate across teams to implement strategies that lower costs, increase approval rates, and enhance customer satisfaction.
Your Responsibilities:
• Analyze payment processing workflows to detect inefficiencies, bottlenecks, and areas for improvement.
• Identify opportunities to optimize payment routing to reduce costs and improve approval rates.
• Work with large datasets related to payment transactions, identifying trends, patterns, and anomalies that affect payment performance.
• Create reports and dashboards to monitor key performance indicators (KPIs) such as success rates, transaction costs, and customer payment preferences.
• Build models to forecast the financial implications of various payment optimization strategies.
• Provide actionable insights and recommendations to management on payment optimization initiatives and their impact on business outcomes.
• Conduct A/B testing on payment gateways, methods, and new technologies to find the best solutions for the business.
What You'll Need:
We're looking for someone with a strong educational background in Engineering, Mathematics, Statistics, Finance, Economics, or a related field, along with 3+ years of experience in data or business analytics, preferably within payments, fintech, or e-commerce sectors. Proficiency in SQL (SQL Server, BigQuery, or similar platforms) is also required, as well as experience with data visualization tools like Looker, Power BI, Tableau, or similar.
Estimated Salary Range: €50,000 - €80,000 per annum, depending on qualifications and experience.
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