IT Infrastructure Support Specialist
3 semanas atrás
At Askblue, we are a provider of services in the field of information technology. Established in 2013, our company seeks to expand its project team in Lisbon with a highly skilled professional.
Main ResponsibilitiesWe are looking for an IT Infrastructure Support Specialist to join our team. The ideal candidate will be responsible for:
- Providing support to application users and addressing their concerns in a timely manner.
- Resolving incidents efficiently by following the incident management lifecycle and conducting root cause analysis at a functional level.
- Maintaining oversight of production environments.
- Fostering daily communication and transitioning tasks seamlessly with teams from other time zones.
The selected individual will have the opportunity to develop a comprehensive understanding of our existing application's functional and technical aspects. This role also involves On Call Duties and weekend work.
Required Skills and QualificationsThe successful applicant will possess:
- In-depth knowledge of IT concepts and infrastructure.
- Expertise in SQL/MySQL.
- Strong skills in Unix/Linux.
- Proficiency in Cloud technologies and experience with Ansible/Jenkins.
- Familiarity with Dynatrace (monitoring tools).
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