Automation and Artificial Intelligence Specialist in Customer Success

3 semanas atrás


Lisboa, Lisboa, Portugal Unit4 Tempo inteiro

**Company Overview**

We are a dynamic and innovative company empowering service organizations with cutting-edge enterprise software solutions. Our mission is to deliver intuitive, adaptive, and self-driving software that enhances the way people work, allowing them to focus on meaningful tasks.

**Job Description**

We are seeking an experienced Data Scientist specializing in Artificial Intelligence and Machine Learning to drive business process automation across the LAER lifecycle. This hands-on role will focus on leveraging data science techniques to reduce manual tasks, streamline workflows, and integrate data across systems for optimized customer outcomes.

**Key Responsibilities**

  • Data Integration & Automation: Develop and deploy machine learning models to automate processes and integrate customer data across multiple systems of record.
  • Process Optimization: Analyze and improve customer workflows, identifying opportunities for automation to remove manual effort within the LAER lifecycle stages.
  • Predictive & Prescriptive Analytics: Build predictive models to anticipate customer needs, enabling proactive support and decision-making within the Customer Success team.
  • Tool Development: Create tools and frameworks to enable Customer Success Managers (CSMs) to interact with automated insights, reducing repetitive tasks and enhancing customer interaction efficiency.
  • Collaborative Solution Design: Work closely with the Product, Data Engineering, and Customer Success teams to ensure AI solutions are well-aligned with customer outcomes and business objectives.

**Qualifications**

  • Bachelor's or Master's degree in Data Science, Computer Science, Statistics, or a related field.
  • Proven experience in data science, preferably in SaaS or enterprise software.
  • Expertise in machine learning, natural language processing, or automation specific to business processes.
  • Proficiency in Python, SQL, and experience with AI/ML frameworks (e.g., TensorFlow, PyTorch).
  • Strong understanding of data integration practices and API connectivity across SaaS platforms.

**Estimated Salary Range**: $120,000 - $180,000 per year, depending on location and experience.

**Benefits**

  • A culture built on trust and autonomy.
  • An uncapped time off policy.
  • Remote working opportunities.
  • Global Wellbeing Days.


  • Lisboa, Lisboa, Portugal Boost-It Tempo inteiro

    We are BYT, a specialized tech recruitment company established in 2021 with a proven track record of delivering successful recruitment processes for over 400 clients across Portugal and internationally.Our expertise stems from our deep understanding of market expectations, business needs, and candidate motivations.We utilize innovative techniques to attract...


  • Lisboa, Lisboa, Portugal Expert Pick Tempo inteiro

    About the RoleThe Artificial Intelligence Fraud Specialist will play a pivotal role in developing and refining a fraud detection database and AI models. The primary objective is to identify key fraud scenarios, develop strategies, and enhance the technology used to recognize and combat financial frauds.As an integral member of the Expert Pick team, this...


  • Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

    About This RoleWe are seeking a skilled Artificial Intelligence Data Protection Specialist to join our team at Boston Consulting Group. In this role, you will be responsible for reviewing and advising on compliance aspects and risks of technical solutions that process personal data and involve artificial intelligence, machine learning, or automated decision...


  • Lisboa, Lisboa, Portugal Unit4 Tempo inteiro

    We are seeking an experienced Data Scientist to drive the automation of business processes across the customer lifecycle.Key Responsibilities:Data Integration & Automation: Develop and deploy machine learning models to automate processes and integrate customer data across multiple systems of record, reducing manual effort within the customer lifecycle...


  • Lisboa, Lisboa, Portugal Sap Tempo inteiro

    OverviewSAP, a leader in enterprise software solutions, is seeking an experienced Artificial Intelligence Architect to join our team. With over 400,000 customers worldwide, we are dedicated to helping businesses run better and work more efficiently.


  • Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiro

    About UsAlter Solutions Portugal is a leading IT consultancy company, specializing in Digital Transformation. As part of the Alter Solutions Group, we have been promoting innovation since 2006 in Paris.We partner with over 120 clients and employ a team of over 500 people, working on projects across various industries, including banking, insurance,...


  • Lisboa, Lisboa, Portugal Definedcrowd Corp. Tempo inteiro

    Company OverviewDefined.ai is a leading provider of AI data, tools, and services that accelerate Artificial Intelligence/Machine Learning projects. The company aims to provide superior products and services that meet customers' needs, goals, budgets, timelines, and business outcomes.About the RoleWe are seeking a highly skilled Artificial Intelligence...


  • Lisboa, Lisboa, Portugal Siemens Mobility Tempo inteiro

    About the RoleAt Siemens Mobility, we're looking for an exceptional Artificial Intelligence Development Specialist to join our team. As an AI Trainee, you'll play a key role in supporting our experts in AI initiatives, working in international, agile, self-organizing DevOps teams.We're seeking someone with a degree in Information Technology, Business...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Discover a career-defining opportunity at Siemens, where innovation meets real-world impact. As an Artificial Intelligence Innovator, you will play a crucial role in shaping the future of technology and transforming industries.About SiemensSiemens is a global leader in the development of cutting-edge technology solutions. With over 300,000 forward-thinking...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About the RoleWe are seeking a talented Artificial Intelligence Architect to join our team at Buscojobs Portugal. As an AI Architect, you will play a crucial role in designing and implementing machine learning models that drive business growth and innovation.

  • Compliance Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal The Boston Consulting Group Tempo inteiro

    About UsAt The Boston Consulting Group, we are a global management consulting firm that helps organizations in every industry to meet the challenges of a rapidly changing world. We bring innovative ideas and practical solutions that help our clients achieve lasting results.Salary InformationThis is a salaried position with an estimated annual salary of...

  • Customer Success Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Nielseniq Tempo inteiro

    About the RoleWe are seeking a talented Client Success Specialist to join our team at NielsenIQ. As a Client Success Specialist, you will be responsible for delivering exceptional client experiences, driving business growth, and building strong relationships with our clients.Key Responsibilities:Develop and execute client success plans to drive business...


  • Lisboa, Lisboa, Portugal Landing Tempo inteiro

    At Engine B, in Lisbon, Portugal, we are seeking an Artificial Intelligence Data Pipeline Specialist to enhance our generative AI tools that automate complex tasks in professional services. Founded in 2018, we specialize in innovative solutions that deliver high-quality client results.We have recently merged with CliftonLarsonAllen (CLA), combining our AI...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Verisure is seeking a skilled Business Intelligence and Automation Expert to join our team in Lisbon. As a key player in building a world-class data intelligence and automation function, you will work closely with senior professionals across our European operations.About the RoleWe are looking for a highly motivated and experienced professional to provide...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About the RoleWe are seeking a Data Intelligence and Automation Strategist to join our team in Lisbon, Portugal. This exciting opportunity will play a key part in building a world-class data intelligence and automation function.Key ResponsibilitiesDeliver precise and actionable insights from data and reports to various business units, enabling them to make...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    At Phiture, we are committed to pioneering sustainable aerospace solutions for a safe and united world. As an Artificial Intelligence Expert in our team, you will have the opportunity to work with cutting-edge AI technologies and contribute to the development of innovative products and services.We are seeking a talented Data Scientist to join our Advanced...

  • Customer Success Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Nielseniq Tempo inteiro

    About the RoleAs a Customer Success Specialist, you will play a critical role in helping our clients achieve their business objectives. You will be responsible for understanding their needs and developing solutions that drive growth and innovation. Key Responsibilities* Understand client business priorities and identify opportunities for growth* Develop and...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Company OverviewiMM is a leading Portuguese private non-profit research institute, offering a vibrant scientific environment to nurture innovative ideas in basic, clinical, and translational Biomedical Research.SalaryThe gross monthly remuneration will be defined based on the candidate's background and experience, with a meal allowance for each working day....


  • Lisboa, Lisboa, Portugal Maze Impact Sa. Tempo inteiro

    Maze Impact Sa. is a leading decision support SaaS platform, backed by top-tier investors and trusted by leading clients in the healthcare industry. Our company is seeking an experienced Artificial Intelligence Engineering Director to join our dynamic team and contribute to the development of innovative AI solutions.About UsWe're committed to providing the...


  • Lisboa, Lisboa, Portugal Michael Page Tempo inteiro

    As a key member of the Central Advanced Analytics and Artificial Intelligence team for commercial aircraft at Michael Page, you will deliver business impact through AI products and services across the entire value chain. This includes selling, designing, procuring, manufacturing, and servicing aircraft.About UsMichael Page is a leading recruitment agency...