Technical Support Expert for E-commerce and Software Solutions
4 semanas atrás
At Cross Border Talents, we are seeking a highly skilled Technical Support Expert to join our team. This role is ideal for individuals who possess excellent communication skills, a strong technical background, and a passion for delivering exceptional customer experiences.
Key Responsibilities:- Provide timely and effective support to customers via various channels, including phone, email, chat, and social media.
- Assist customers with software functionality, troubleshoot system configurations, and resolve network settings issues.
- Maintain accurate records of customer interactions, including inquiries, complaints, and comments.
We are looking for a candidate with a native or proficient level of Italian (C2) and English proficiency. If you have a strong technical background, excellent communication skills, and a passion for delivering exceptional customer experiences, we encourage you to apply.
What We Offer- A competitive salary of $45,000 per year, based on your experience and qualifications.
- An opportunity to work in a dynamic and growing company that values innovation and customer satisfaction.
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