International Customer Experience Representative

2 semanas atrás


Porto, Porto, Portugal Blu Selection Tempo inteiro

At Blu Selection, we are seeking a skilled Customer Service Expert to provide exceptional support to German-speaking clients. In this role, you will be the primary point of contact for customers, resolving issues and inquiries via email, chat, and phone.

Key responsibilities include:

  • Providing accurate and timely responses to customer inquiries
  • Resolving customer complaints and issues in a professional and empathetic manner
  • Working closely with internal teams to ensure seamless customer experiences
  • Staying up-to-date on product knowledge and company policies to provide informed support

Requirements for success in this role include:

  • Native-level German language skills and advanced English skills
  • Strong critical thinking abilities and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Previous experience in customer service or a related field is a plus

What we offer:

  • A competitive salary package
  • A comprehensive benefits program, including health insurance and meal allowance
  • Opportunities for professional development and career growth
  • A dynamic and supportive work environment

About Blu Selection:

We are an international leader in customer experience, with a team of dedicated professionals working together to deliver exceptional results.



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