Salesforce Communications Cloud Consultant: Digital Transformation Expert

1 dia atrás


Lisboa, Lisboa, Portugal Innowave Tempo inteiro

Innowave is seeking a highly skilled and experienced Salesforce Communications Cloud consultant to join our team. The ideal candidate will have a strong background in business analysis or engineering and a deep understanding of Salesforce Communication Cloud (Omniscripts) and catalog migrations.

About the Role

This role requires excellent communication skills, the ability to work collaboratively with cross-functional teams, and a passion for driving business success. You will conduct thorough business analysis to identify opportunities for improvement and optimization, collaborate with stakeholders to gather and document business requirements, and adhere to project plans and timelines.

Responsibilities
  • Conduct thorough business analysis to identify opportunities for improvement and optimization.
  • Collaborate with stakeholders to gather and document business requirements.
  • Adhere to project plans and timelines, ensuring timely and quality deliverables.
Requirements
  • Bachelor's degree in Business Administration, Computer Science, or a related field.
  • Minimum of 4 years of experience in Salesforce development or a similar role.
  • Strong knowledge and experience with Salesforce Communication Cloud (Omniscripts) and catalog migrations.
  • Experience and knowledge in Telco related business and practices, such as TM Forum (SID).
  • Salesforce Certifications (e.g. OmniStudio, Industries CPQ, Communications Cloud) (nice to have).
  • Experience in SQL and database tools (nice to have).
  • Experience with Agile methodologies and tools such as Jira and Confluence.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
Benefits

You will receive a competitive salary of $120,000 - $180,000 per year, depending on your level of experience and qualifications. In addition, you will enjoy a range of benefits, including health insurance, retirement savings plan, and paid time off.



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