Technical Support Representative
1 dia atrás
We are seeking a skilled Technical Support Representative to join our team in Athens, Greece. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and technical expertise.
About the RoleAs a Technical Support Representative, you will be responsible for providing timely and effective solutions to customers facing technical issues related to computer software, consumer electronics, and online platforms. Your role will involve:
- Identifying customers' needs and delivering appropriate solutions, including sales guidance
- Assisting customers with billing inquiries, transactions, and account issues
- Providing troubleshooting and escalation support for technical issues
- FOLLOWING standard diagnostic procedures to handle frequently asked questions effectively
- Ensuring every customer interaction results in a positive experience
You will be part of a dynamic team that values collaboration and knowledge-sharing. We offer a competitive salary package, including:
- A monthly salary of €3,000, plus two additional salaries per year (€6,000)
- Healthcare benefits and numerous other discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events and community social responsibility initiatives
- Free online Greek language courses
This is an exciting opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. Additionally, you will become a member of a company that fosters diversity, offering equal opportunities to all.
In this role, you will have the chance to relocate to Greece with complete support from our client, including flight tickets, hotel accommodation, and assistance with finding a house.
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