IT Support Specialist

Há 18 horas


Porto, Porto, Portugal Kcs It Tempo inteiro

We are seeking a talented IT support specialist to join our team in Oporto. As a member of our technical staff, you will be responsible for providing exceptional customer service and technical support to our clients.

About the Role

This is an exciting opportunity to work with a dynamic consulting company that values innovation, teamwork, and employee development. Our ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for problem-solving.

Job Description

As an IT support specialist, your primary responsibility will be to provide timely and effective technical support to our clients. This will involve troubleshooting hardware and software issues, resolving technical problems, and documenting solutions.

Requirements
  • Proven experience in an IT help desk or similar support role
  • Strong proficiency in English, with excellent verbal and written communication skills
  • Basic knowledge of operating systems (Windows, macOS), office software, and common hardware components
  • Familiarity with remote troubleshooting tools, help desk ticketing systems, and support documentation
  • Customer-focused approach with patience and empathy, able to work with users of various technical skill levels
Benefits

We offer a competitive salary of €25,000 - €35,000 per annum, depending on experience. Additionally, we provide free training programs, international project opportunities, and a comprehensive benefits package.

What We Offer

At KCS IT, we value our employees and strive to create a safe, diverse environment where everyone has equal opportunities for growth and development. We are committed to talent development and offer personalized career development plans, interesting challenges, and opportunities for professional growth.



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