Digital Experience Lead
Há 5 dias
At FedEx Eu, we're seeking a seasoned Digital Experience Lead to spearhead the development of customer-centric experiences across our global platform.
About Us
We're a leader in technology solutions and digital innovation, providing data insights that boost opportunities for our global customers. With 530,000 team members strong, we're as diverse as the world we serve.
Estimated Salary: $120,000 - $180,000 per annum (depending on location)
Job Description
We have an exciting opportunity for you to join our Marketing team as a Digital Experience Lead. Your primary responsibility will be to define the strategy and vision for assigned customer journeys and/or experiences in line with customer needs and the organization's wider strategic objectives.
You'll work closely with cross-functional stakeholders to develop experience roadmaps, prioritize features, and drive projects from idea to realization. Additionally, you'll collaborate with Customer Insights and Customer Experience Design teams to monitor performance and ensure customer expectations are met.
Required Skills and Qualifications
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