Global Customer Experience Representative

Há 7 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Lisbon, a city that offers an excellent quality of life, cultural activities and warm climate makes it an ideal destination for professionals looking for international career opportunities. At Blu Selection, we are seeking an International Customer Service Agent to support our clients' activities by providing high-quality service to their customers.

Job Overview

This role is perfect for individuals who are native in Dutch and have at least B2 level of English. You will be responsible for offering the best possible answers and solutions to questions and concerns from customers through various channels such as phone, email or social media.

Responsibilities
  • Provide high-quality service to customers by answering their questions and concerns
  • Ensure customer satisfaction by being attentive, comfortable and skillful at communicating with people
  • Record data in the system and collaborate with other departments to redirect related cases and issues
  • Be a team player and participate in the success of the team and project
Requirements
  • A native level of Dutch and at least a B2 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skillful at communicating with people
  • Having a drive for excellence and professionalism
  • Being a real team player and committed to your work
Benefits
  • Salary: 11.000€ - 19.000€ yearly
  • Full-time working hours: 40h/week
  • Relocation package
  • Private health insurance
  • Paperwork support
  • International and multicultural working environment
  • Training and career growth opportunities
About Lisbon

Lisbon is a vibrant city that offers a unique blend of cultural heritage, delicious food, and a warm climate. As a Global Customer Experience Representative, you will have the opportunity to live and work in this amazing city and enjoy its many benefits.



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