Technical Support Specialist in Portugal with Polish Language Skills

Há 7 dias


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro
About the Role

We are seeking a skilled Technical Support Specialist to join our team in Portugal. As a key member of our Technical Support team, you will play a crucial role in resolving technical issues and providing an exceptional user experience.

Key Responsibilities
  • Identify, analyze, and resolve technical issues in collaboration with internal teams, escalating when necessary.
  • Maintain regular and clear communication with customers and stakeholders regarding issue status and solutions.
  • Engage with partners to ensure a world-class support experience, promoting customer satisfaction and proactive problem resolution.
Requirements
  • Native-level fluency in Polish and English is required.
  • Excellent interpersonal skills, with a customer-focused approach and the ability to manage inquiries with professionalism and empathy.
  • Experience in a technical support role, preferably in security or systems administration.
Benefits
  • A competitive salary range of €25,000 - €35,000 per year.
  • Opportunity to advance your career within an international and multicultural environment.
  • Comprehensive health insurance coverage from your first day.
  • Extensive training, plus dedicated coaches to support personal and professional growth.


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