Technical Support Specialist in Portugal with Polish Language Skills
Há 7 dias
We are seeking a skilled Technical Support Specialist to join our team in Portugal. As a key member of our Technical Support team, you will play a crucial role in resolving technical issues and providing an exceptional user experience.
Key Responsibilities- Identify, analyze, and resolve technical issues in collaboration with internal teams, escalating when necessary.
- Maintain regular and clear communication with customers and stakeholders regarding issue status and solutions.
- Engage with partners to ensure a world-class support experience, promoting customer satisfaction and proactive problem resolution.
- Native-level fluency in Polish and English is required.
- Excellent interpersonal skills, with a customer-focused approach and the ability to manage inquiries with professionalism and empathy.
- Experience in a technical support role, preferably in security or systems administration.
- A competitive salary range of €25,000 - €35,000 per year.
- Opportunity to advance your career within an international and multicultural environment.
- Comprehensive health insurance coverage from your first day.
- Extensive training, plus dedicated coaches to support personal and professional growth.
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