International Customer Support Professional in Lisbon

Há 6 dias


Lisboa, Lisboa, Portugal Nordic Jobs Worldwide Tempo inteiro
Company Overview:
">

We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world. Our client is a worldwide leader in Customer Experience Management and shared services for international markets, providing services in 35 languages for 64 markets.


">The Role:
">

We are seeking an International Customer Support Professional to join our team in Lisbon. As a Dutch-speaking customer support agent, you will be responsible for assisting users via chat, email, or inbound phone calls about different concerns and ensuring client satisfaction through efficient problem-solving.


">About Multilingual Jobs Worldwide:
">

We are a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past two years, we have recruited and helped over 1,000 multilingual speakers to their dream job with our partners in over 28 different countries.


">Salary:
">

The salary for this position is €45,000 per annum, plus benefits.


">Requirements:
">

To be successful in this role, you should have:

  • Fluency in Dutch and intermediate English
  • Experience in technical support (preferred)
  • A customer-oriented attitude
  • Excellent communication skills
  • Able to handle confidential and/or highly sensitive information

">Benefits:
">

We offer a range of benefits, including:

  • A strong local salary
  • Relocation package
  • Shared accommodation with own private room
  • Airport pick-up
  • Initial flight expenses refund after 9 months
  • Free annual flight to your home country
  • Private health insurance
  • Assistance with registration at the tax office, getting phone number, open bank account
  • Free Portuguese language courses, water sports, soft trekking, and much more
  • Intensive training
  • Ample opportunity to grow and evolve within the organization

">Knowledge:
">

The ideal candidate should have experience with:

  • Phone calls
  • Dutch
  • Customer Service


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