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At Roche, we're committed to fostering diversity, equity, and inclusion, reflecting the communities we serve. In the healthcare industry, diversity is crucial for success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we celebrate individuality and share a passion for exceptional care.
The Position Diagnostics Solutions Expert, Near Patients Care (Alentejo e Algarve) Roche Diagnostics, Portugal A healthier future is what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.
The Diagnostic Solutions Expert (DSE) of the newly formed Near Patient Care (NPC) area is an in-field position that will contribute to the expansion of our current and future NPC portfolio, promoting Roche's solutions amongst its clients and partners.
The Opportunity: The DSE NPC promotes Roche products and solutions at the laboratory, hospital, primary care and/or pharmacies level, in the assigned accounts in its area of responsibility, boosting business and sustainability through a partnership and co-creation relationship with customers. As a DSE NPC, you will identify opportunities and promote Roche products and solutions of our NPC portfolio within the health ecosystem: primary care setting, hospitals, private groups, pharmacies. Additionally, you will:
Effectively manage the assigned territory, identifying growth opportunities, collecting and bringing insights on the competitor activities, market trends and customer needs; achieving sales targets, analyzing sales data and implementing appropriate actions in alignment with the established strategy.
Provide up-to-date scientific information, benefits, and features of our NPC portfolio to healthcare professionals, including conducting presentations and training sessions. Actively build strong relationships with physicians, pharmacists, nurses, and other healthcare professionals relevant for the NPC area.
Keep up to date with technical and scientific developments. Carry out with high technical competence the training and support of the systems and/or products marketed by Roche according to the requirements and needs of customers and the business.
Enhance customer experience and subsequently secure Roche position in the market by organically expanding our footprint in close collaboration with other colleagues in the organization. Make keen decisions and autonomously manage a budget to invest in the market, HCPs and/or pharmacies based on the customer needs and in total alignment with the strategic pillars and guidance of the company.
Ensure compliance with company policies, legal and ethical regulations in the industry.
Requirements:
You hold a higher education degree in Life Sciences, Health, Business Management, or other relevant fields, and you have sales experience in the Pharmaceutical sector, preferably in Diabetes Care and/or Diagnostics/Point of Care solutions in the south region of Portugal.
You demonstrate a strong customer orientation and focus on the customer experience and sense of urgency, expertise for after-sales support & training and a sense of operational excellence. You demonstrate commercial acumen, with a strong motivation to achieve results, which translates into the ability to ensure operational excellence and identify/foster business opportunities in a competitive environment.
You demonstrate a strong collaborative mindset and excellent interpersonal skills that allow the development of long-term and trustful relationships. You have the ability to work in cross-functional teams in an agile environment. You see other's success as inspirational, you are passionate and enthusiastic, demonstrate a growth mindset and proactively seek opportunities for learning and developing your skills.
You demonstrate decision-making and problem-solving capabilities with the ability to take risks and experiment new approaches.
You demonstrate strong communication and presentation skills that allow you to effectively communicate with different target audiences.
You have knowledge on CRM systems, business analytics, and digital health, professional working proficiency in English, and are fluent in Portuguese.
Residence in the South region of Portugal is required (ideally Faro or Portimão).
We are looking forward to hearing from you.
