Order Management Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Siemens Mobility Tempo inteiro

Job Summary: We are seeking a highly organized and detail-oriented Order Management Specialist to join our team at Siemens Global Business Services. As an Order Management Specialist, you will be responsible for reviewing, validating, and processing customer sales orders, ensuring their completeness, accuracy, and compliance with current business rules and policies. You will also conduct technical and administrative tasks, including processing incoming orders, inquiries, and requests regarding products and services. Additionally, you will perform order management for assigned customers within our ERP system, clarify order discrepancies with business units and customers, and resolve and investigate customer and business unit inquiries.

Key Responsibilities:
Review and validate customer sales orders for completeness, accuracy, and compliance with business rules and policies
Conduct technical and administrative tasks, including processing incoming orders, inquiries, and requests
Perform order management for assigned customers within our ERP system
Clarify order discrepancies with business units and customers
Resolve and investigate customer and business unit inquiries

Requirements:
Degree in Finance or similar
Proficient in Microsoft Office (Outlook, Excel)
Fluent in French (mandatory)
SAP knowledge (Module MM/FI and SD, others will be a plus)
Service attitude and customer-oriented
Strong communication skills (both oral and written)
Excellent organizational and planning skills
Strong work ethic - we are always acting in the name of Siemens
Problem-solving and fast thinking will help to resolve daily management issues
Team player
Available to travel

What We Offer:
A hybrid and flexible working model to promote a better work-life balance
A budget for home office support
The opportunity to do 16 hours a year of volunteer work
Health insurance
Access to our on-site medical center
The chance to join sports groups


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