Night Shift Customer Experience Specialist
2 semanas atrás
**About Us**
EVA Global is an innovative company that provides exceptional customer experiences. We're expanding our team in sunny Malaga and Lisbon, and we're looking for a skilled Norwegian-speaking specialist to join our vibrant team.
**Your Mission**
You will be the first point of contact for our customers, engaging with them through phone, email, chat, and social media. As a communication whiz, you'll solve problems, offer solutions, and make our customers feel valued and understood.
**Key Responsibilities**
* Provide excellent customer service in Norwegian and English* Solve complex problems and offer creative solutions* Work collaboratively with our fantastic team, including Team Leaders, Managers, and the Customer Success Team* Juggle multiple projects and manage different timelines with ease
**What We Offer**
We provide a competitive salary and opportunities for career progression in beautiful Malaga or Lisbon. Our cities combine great weather, culture, and the buzz of city life. You'll also enjoy attractive perks, including:
* A competitive salary: €40,000 - €50,000 per year*
* Opportunities for career growth and professional development* A dynamic and fast-paced work environment* Collaborative team culture and regular feedback* A chance to learn and grow with our company
**Requirements**
To succeed in this role, you'll need:
* Fluency in Norwegian and English* At least one year of experience in a Contact Center or Customer Service role* Comfortable with Microsoft 365 and excited about cars and electric vehicles* Energetic, assertive, and ready to thrive in a fast-paced environment
**EVA Global is committed to diversity and inclusion. We welcome applicants from all backgrounds and experiences.**
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