High-Paying Customer Service Representative in Lisbon

3 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

We are seeking a highly skilled and fluent Dutch Customer Support Agent to join our team at Cross Border Talents in Lisbon, Portugal. This is a unique opportunity to work with a global leader in the customer service industry, offering a competitive salary and excellent benefits package.

Job Overview

This role involves providing top-notch customer support to clients from around the world, working closely with our client's prestigious brands. As a Dutch Customer Support Agent, you will be responsible for handling inbound calls and inquiries, resolving customer issues, and maintaining accurate data input on our customer services database.

To succeed in this position, you should possess excellent communication skills, fluency in Dutch (C2 level or native), and good knowledge of English (B2 level). You will also need to have good computer skills, typing speed of 25 words per minute, and availability to work in rotating shifts.

Responsibilities
  • Provide exceptional customer service via phone, email, or chat.
  • Resolve customer complaints and issues in a timely and empathetic manner.
  • Maintain accurate records of customer interactions and feedback.
  • Work collaboratively with our client's teams to provide seamless support.
Requirements
  • Dutch C2 Level or Native speaker.
  • Good knowledge of English (B2 level).
  • Typing Speed: 25 words per minute.
  • Availability to work in rotating shifts.
  • Good computer skills.
What We Offer
  • Competitive salary: €22,000 - €28,000 per year.
  • Meal vouchers.
  • Fixed-term, renewable employment contract.
  • Private health insurance after 6 months of contract signature.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is fluent in Dutch and has excellent communication skills, we encourage you to apply for this exciting opportunity.



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