Customer Service Professional for Pet Retail

Há 22 horas


Lisboa, Lisboa, Portugal Minacs Tempo inteiro
Job Title: Customer Service Professional for Pet Retail

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Professional for Pet Retail. As a key member of our support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.

About the Role

This is a full-time opportunity with indefinite contracts. You will work remotely from Portugal and have the flexibility to manage your work schedule. We offer a competitive salary and performance-based bonus, as well as opportunities for career development and growth.

Key Responsibilities
  • Provide excellent customer service via phone, email, and other communication channels
  • Resolve customer complaints and concerns in a timely and professional manner
  • Develop and maintain knowledge of our products and services to provide accurate information to customers
  • Work collaboratively with cross-functional teams to achieve business objectives
Requirements

To be successful in this role, you will need:

  • A high level of proficiency in Polish (written and oral) and fluent English (B2)
  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • The ability to work independently and as part of a team
What We Offer

In addition to a competitive salary and performance-based bonus, we offer:

  • A comprehensive training program to develop your skills and knowledge
  • Ongoing coaching and feedback to help you succeed in your role
  • Opportunities for career advancement and growth within the company

We are an equal-opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, please apply today



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