Customer Service Professional for Pet Retail
Há 22 horas
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Professional for Pet Retail. As a key member of our support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.
About the RoleThis is a full-time opportunity with indefinite contracts. You will work remotely from Portugal and have the flexibility to manage your work schedule. We offer a competitive salary and performance-based bonus, as well as opportunities for career development and growth.
Key Responsibilities- Provide excellent customer service via phone, email, and other communication channels
- Resolve customer complaints and concerns in a timely and professional manner
- Develop and maintain knowledge of our products and services to provide accurate information to customers
- Work collaboratively with cross-functional teams to achieve business objectives
To be successful in this role, you will need:
- A high level of proficiency in Polish (written and oral) and fluent English (B2)
- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- The ability to work independently and as part of a team
In addition to a competitive salary and performance-based bonus, we offer:
- A comprehensive training program to develop your skills and knowledge
- Ongoing coaching and feedback to help you succeed in your role
- Opportunities for career advancement and growth within the company
We are an equal-opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, please apply today
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