Tech Support Specialist for Smart Home Devices

Há 7 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you passionate about technology and have a knack for problem-solving? Blu Selection is seeking a skilled Tech Support Specialist to join our multicultural team in Lisbon, Portugal.

Salary: €1,100 gross per month (paid 14 times) + €100 monthly performance bonus + up to €100 monthly performance bonus + meal vouchers of €7.23 per workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).

This is an exciting opportunity to work with well-known brands and be part of a challenging and fast-paced environment. As a Tech Support Specialist, you will provide top-notch support to customers through various channels, including phone, email, and social media.

Responsibilities:

* Respond to inbound requests and document relevant case information

* Assist users with Pre-Sales, General Inquiries, and technical support issues

* Adapt the brand's voice and tone for interactions on both private and public channels

* Ensure excellent customer satisfaction through responsive and friendly communication

Requirements:

* Native Dutch speaker with a good level of English

* At least one year of experience in technical troubleshooting

* Motivated and committed to your work

* Ability to work in a multicultural team environment

Benefits:

* CDI contract with a three-month trial period

* Competitive salary package

* Opportunities for professional development and career evolution

* Multicultural and international work environment



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