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Shuffle Team Supervisor

Há 1 mês

Braga, Braga, Portugal Astrea Recruitment Tempo inteiro

We are committed to helping our clients find the best talent in the recruitment field. With 17 years of experience, we have established ourselves as a leading recruitment agency.

For one of our clients – a multinational company operating in the iGaming field, we're looking for a determined and leadership-oriented Shuffle Team Supervisor. In this role, you'll oversee and coordinate the activities of the Shufflers team, ensuring smooth and efficient operations while maintaining high standards of accuracy and compliance.

Key Responsibilities:

Provide guidance and mentorship to team members.
Oversee and support staff according to the company's Policies and Procedures, handling tasks like supervision, managing absences, and addressing disciplinary and grievance matters.
Foster strong team collaboration through effective communication and regular team meetings.
Identify and address the learning and development needs of both individuals and the team, working alongside learning and development personnel.
Actively engage in learning and development initiatives to help achieve organizational goals.
Ensure all services are delivered in alignment with core values, Policies and Procedures, and KPI targets.

Requirements:

Fluent in English, spoken and written.
Experience in the iGaming sector or a live casino environment is highly preferred.
Proven ability to resolve conflicts and manage issues effectively, demonstrated leadership and mentoring abilities.
Strong communication and interpersonal skills.
Excellent time management and organizational skills.
A degree in management or a related area is a plus.
Proficient in PC applications, especially Office 365.
Ability to excel in a fast-paced and dynamic environment and willingness to work on a shift schedule.

What We Offer:

Competitive starting salary.
Additional health insurance, covering outpatient and hospital care, dental services, and prescription glasses.
Opportunities for career growth in a large, fast-paced international company.
Full coverage for Sofia public transportation and office located just steps away from a subway line.
Multi-Sport card.
Stable, full-time employment and paid time off.
Compensation for weekend, night, and holiday work as per Bulgarian labor laws.

If you're a motivated and results-driven professional looking for a new challenge, we encourage you to apply. Please share your detailed resume in English and we'll be in touch with you shortly.