Payment Fraud Prevention Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a highly motivated and customer-focused individual to join our team as a Payment Fraud Prevention Support Specialist. As a key member of our customer service team, you will play a vital role in ensuring the smooth operation of our payment verification processes.

Key Responsibilities:

  • Provide exceptional customer service to clients via email and phone, ensuring timely and accurate resolution of payment verification inquiries.
  • Maintain strong relationships with clients, fostering trust and loyalty through responsive and friendly communication.
  • Collaborate with internal teams to resolve complex payment issues, ensuring seamless customer experiences.

Requirements:

  • Native French speaker with a good level of English (B2 minimum).
  • Motivated and committed to delivering exceptional customer service.
  • Ability to work effectively in a team environment, collaborating with colleagues from diverse backgrounds.
  • Previous customer service experience is a plus.

What We Offer:

  • A competitive salary of 890€ gross per month, plus performance-related bonuses and meal vouchers.
  • A dynamic and multicultural work environment, with opportunities for professional growth and development.
  • A fully paid training program, ensuring you have the skills and knowledge needed to succeed in your role.

  • Fraud Prevention Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Fraud Prevention Support Role OverviewWe are seeking a highly motivated Fraud Prevention Support to join our team at Blu Selection in Lisbon. As a Fraud Prevention Support, you will play a critical role in ensuring the integrity of our payment systems.Responsibilities:Review and investigate web purchases that fall under the scope of doubtful integrity.Verify...


  • Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiro

    Job OverviewWe are seeking a skilled Technical Solutions Specialist to join our team at Alter Solutions, based in Portugal.About the RoleThis is a remote opportunity for a software engineer with expertise in fraud prevention and detection systems. The ideal candidate will have experience developing case manager systems, integrating technologies, and ensuring...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About the RoleAre you a customer-focused professional looking for a challenging opportunity in fraud prevention?We're seeking a Proactive Fraud Prevention Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience team, you will play a critical role in ensuring the security and integrity of online transactions.Your...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    **Become a key player in our Fraud Prevention Team**Job SummaryWe are seeking a highly skilled and detail-oriented Fraud Prevention Agent to join our team in Lisbon. As a Fraud Prevention Agent, you will be responsible for reviewing web purchases and identifying potential fraudulent activity.Your Responsibilities• Identify and record deviating activities...

  • Product Development Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    About the RoleWe are seeking a seasoned Product Development Manager with expertise in fraud prevention to join our team at Mastercard. This individual will be responsible for designing and developing innovative products that detect and mitigate tokenized fraud risk.Job DescriptionPartner with cross-functional teams to design, develop, and deliver new...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Role OverviewWe are seeking a skilled Fraud Prevention Agent to join our team at Blu Selection. As a Fraud Prevention Agent, you will be responsible for reviewing orders of web purchases that fall under the scope of doubtful integrity.Key ResponsibilitiesInvestigate orders to determine their legitimacyIdentify and record deviating activities, discover...


  • Lisboa, Lisboa, Portugal Aig Tempo inteiro

    Job DescriptionWe are seeking a skilled Global Fraud Prevention Specialist to join our team in Lisbon, Portugal. As a key member of our Global Investigative Services (GIS) team, you will play a crucial role in identifying and preventing insurance fraud and abuse.About the RoleYou will be responsible for conducting thorough investigations into suspected...

  • Fraud Prevention Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Key Responsibilities:As a Fraud Prevention Agent, you will be responsible for reviewing a range of data and performing investigations to determine the integrity of web purchases. Your goal will be to identify and record any deviating activities, discover trends, and flag emerging issues. This will involve outreach to customers via phone and email, requiring...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Job Title: Customer Service Representative - Fraud Prevention SpecialistAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for ensuring that performance goals are met across all operations, fulfilling client expectations related to...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a native Dutch speaker looking for a new career opportunity? As a Fraud Prevention Agent at Blu Selection, you will play a crucial role in identifying and preventing web purchase fraud. Your responsibilities will include reviewing data, performing investigations, and making decisions on order acceptance or cancellation.Key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Work with a leading e-commerce security company in Lisbon and be part of a team making online payments more secure for sellers and buyers. This challenging role involves reviewing doubtful web purchase orders, investigating payment data, and identifying nefarious activity.Key Responsibilities:Identify and record deviating activities, discover trends, and...


  • Lisboa, Lisboa, Portugal Flutter Entertainment Plc Tempo inteiro

    **About the Role:**We are seeking a highly skilled Fraud Operations Specialist to join our team in Bulgaria. As a key member of our fraud operations department, you will be responsible for assisting in the detection and prevention of fraudulent activities on our platform.**Responsibilities:**Assist in reviewing customer accounts and system alert activities...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the Role: We are seeking a highly skilled Fraud Prevention Agent to join our team at Blu Selection. As a Fraud Prevention Agent, you will play a crucial role in protecting our customers from online fraud.Key Responsibilities: Your primary duties will include:Reviewing and investigating orders for doubtful integrityIdentifying and recording deviating...

  • Product Development Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    **Company Overview**Mastercard is a leading player in the digital economy, striving to create an inclusive and accessible financial system. Our mission is to make transactions safe, simple, smart, and secure for everyone, everywhere.SalaryThe estimated annual salary for this role is $120,000 - $180,000, depending on location and experience.Job DescriptionWe...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you looking for a challenging and rewarding career in customer service? We are seeking a highly motivated and detail-oriented individual to join our team as a Fraud Prevention Support. In this role, you will play a critical part in ensuring the integrity of online payments and protecting our customers from fraudulent activity.Key Responsibilities:Review...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a dynamic and customer-focused individual to join our team as a Payment Fraud Prevention Support Agent. This exciting opportunity allows you to work with international clients, ensuring seamless payment verification processes between businesses.Company OverviewBlu Selection is a global Customer Experience Specialist, founded by French...


  • Lisboa, Lisboa, Portugal Syensqo Tempo inteiro

    Job OverviewSyensqo is a science company that develops innovative solutions to enhance the way we live, work, travel, and play. We bring together great minds to push the limits of science and innovation for the benefit of our customers. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food, and consumer goods, planes,...


  • Lisboa, Lisboa, Portugal Aig Tempo inteiro

    AIG is a leading global insurance organization, committed to helping customers manage risk. As a Business Intelligence Analyst - Fraud Prevention, you will play a crucial role in ensuring the integrity of our claims process.Job SummaryWe are seeking an experienced Business Intelligence Analyst - Fraud Prevention to join our team in Lisbon, Portugal. The...


  • Lisboa, Lisboa, Portugal Expert Pick Tempo inteiro

    Job SummaryThe Expert Pick team seeks a highly skilled and experienced fraud and AI detection specialist to join our ranks. As a key member of our team, you will be responsible for developing and refining a fraud detection database and AI models, focusing on identifying key fraud scenarios, developing strategies, and enhancing the technology used to...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled Operational Fraud Specialist to join our team in Lisbon, Portugal.As an Operational Fraud Specialist, you will play a critical role in ensuring the security and integrity of online payments for both sellers and buyers.You will be responsible for reviewing and investigating orders that fall under the scope of...