Logistics Process Specialist

Há 3 dias


Aveiro, Aveiro, Portugal Damco Spain Sl Tempo inteiro

At Damco Spain Sl, we are pioneers in logistics. Our bold new direction involves expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers worldwide.

About Us

We strive to make trade more open, inclusive, and sustainable – for communities, customers, and employees globally. As the world's largest container shipping company, we collaborate in an international challenging business environment characterized by high pace and diversity.

Job Summary

This is an exciting opportunity to work with us, contributing to the growth and success of the business as the biggest player in the global market. You will gain industry knowledge, international working experience, better communication skills and techniques relevant to customer service.

Main Responsibilities
  • Manage and monitor the end-to-end shipment process.
  • Coordinate with various stakeholders in shipment process handling.
  • Provide value-added services to customers through effective business solutions.
  • Query Resolution with shippers/Customers/Key Account Managers/other stakeholders.
  • Maintain a Customer-Centric approach.
  • Prepare and submit all documents in a timely and accurate manner.
  • Responsible for cross-selling/up-selling, customer retention.
Requirements
  • Minimum 1-3 years of experience with logistics.
  • Excellent communication skills and the ability to communicate confidently for coordination with stakeholders and building relationships.
  • Passion to drive closures & high-level customer service orientation – Customer Centricity.
  • Familiarity with operational processes.
  • Good command of both oral and written English; French would be a plus.
Compensation

The estimated salary for this position is approximately $45,000 - $65,000 per year, depending on location and experience.

What We Offer

We offer a great opportunity to work at Maersk, empowering you and your colleagues to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible. We strive ambitiously to make trade more open, inclusive, and sustainable – for communities, customers, and employees worldwide.



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