Global Media Platform Customer Support Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Talingual Tempo inteiro

At Talingual, we are seeking a highly skilled and experienced German speaking Customer Advisor to join our global media platform team in Lisbon, Portugal.

About the Role

This is an exciting opportunity to provide exceptional customer support to users of our global media platform, leveraging your fluency in German and excellent communication skills. As a key member of our team, you will be responsible for managing the company's social media presence, reviewing social media channels, and providing outstanding support to customers via social media.

We offer a competitive salary package that includes:

  • A basic gross annual salary between 16-19K euro, commensurate with experience;
  • Daily food vouchers of euro 7.63 per working day;
  • A public transport/commuting allowance of 60 euro per month;
  • An annual performance bonus of 5%;
  • A relocation bonus of 2000 euro for those relocating to Lisbon from outside Portugal;
  • Ongoing training and development opportunities;
  • Career advancement opportunities within our international office in Lisbon;
  • A monthly language bonus; and
  • Free tea, coffee, and water.

The ideal candidate will have:

  • Fluency in German and a good command of English;
  • Previous experience working in Social Media, Customer Service, or a related field;
  • Eagerness to learn and attention to detail;
  • A flexible attitude and ability to adapt to a changing environment;
  • Excellent multi-tasking skills.

If you are a motivated and results-driven professional looking to take your career to the next level, please submit your application.



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