Restaurant Software Success Associate
2 semanas atrás
UMAI is a software provider that empowers restaurants to save time and boost revenues by automating manual tasks, reducing last-minute cancellations, upselling customers more effectively, and providing personalized service. As one of the fastest-growing F&B tech B2B companies in the world, we're built on a SaaS model and currently serve over 400 brands from Malaysia, Singapore, Indonesia, Vietnam, and Denmark.
Salary and BenefitsWe offer an attractive salary range estimated at $50,000 - $70,000 per year, depending on experience, as well as a great working atmosphere with an international team coming from more than 10 different nationalities.
Job DescriptionThe ideal candidate will be a customer advocate who understands product onboarding with customers, loves our products, and thrives on problem-solving. This role involves being the first point of contact for restaurant partners, ensuring their onboarding and training, and creating value by identifying, clarifying, and prioritizing partner needs. The successful candidate will also work with our media partners to ensure our customers succeed with their marketing programs.
Required Skills and Qualifications- Graduates or students pursuing Business, Marketing, Economics, Psychology, Sales, Computer Science, or similar subjects.
- Excellent social skills and enjoyment in interacting with customers.
- An entrepreneurial way of thinking and interest or experience in project management or entrepreneurship.
- Enthusiasm, goal orientation, and excellent organizational skills.
- A strong work ethic and ability to work in a fast-paced environment.
We offer a unique opportunity to work with internationally experienced entrepreneurs, gain insight into all relevant aspects of growing a company, and build up an impacting, international network. Our dynamic and highly motivated team with flat hierarchies provides a great working atmosphere in an international environment with challenging and diversified tasks.
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