IT Technical Support Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

WIRE IT Overview

Phiture is a global company that specializes in IT services. With an experienced team and extensive knowledge of the IT market, we help our customers make informed decisions and achieve their business objectives.

About the Role

We are seeking a highly skilled IT Technical Support Specialist to join our team. The successful candidate will be responsible for providing top-notch technical support to our clients, resolving complex issues, and contributing to the implementation of change requests.

Requirements

  • 5+ years of experience as a Support Analyst with a strong background in IT technologies
  • Experience in L3 Support, diagnosing and resolving technical incidents
  • Excellent problem-solving and analytical skills, with attention to detail
  • Fluency in English (spoken and written)

What We Offer

In this full-time contract, you can expect:

  • A competitive salary of approximately €45,000 per annum, commensurate with your experience
  • No-term health insurance
  • 22 days of paid vacation, plus 4 extra days annually for holidays
  • A meal allowance on a prepaid card
  • Referral bonuses and special discounts
  • An annual training budget
  • A dynamic work environment with a great culture and opportunities for growth

Location

This role is based remotely in Portugal, offering flexibility and autonomy in your work arrangements.


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