Freelance Backoffice Specialist
3 semanas atrás
We are seeking a highly skilled Freelance Backoffice Specialist to join our team in Lisbon, Portugal. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and resolving complex issues.
About the Role:
- Take ownership of customer requests and complaints regarding Europe's largest customer loyalty program.
- Process inquiries related to frequent flyer status and missing mileage credits.
- Conduct thorough research and provide accurate information to customers.
- Collaborate with internal teams to resolve complex issues.
Requirements:
- Fluent German language skills (C1 level).
- Excellent English communication skills (B1 level written).
- Optional: Italian, French, or Spanish language skills (C1 level).
About Us:
Bosch Service Solutions is a leading provider of customer experience, mobility, and monitoring solutions. We have a diverse team of over 300 associates from around the world, working together to deliver innovative solutions for businesses and their customers.
What We Offer:
- A competitive salary of €35,000 - €45,000 per year, depending on experience.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A comprehensive benefits package, including flexible hours, medical services, and discounts for employees.
Apply Now:
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