Freelance Backoffice Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro
Revolutionize the Customer Experience

We are seeking a highly skilled Freelance Backoffice Specialist to join our team in Lisbon, Portugal. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and resolving complex issues.

About the Role:

  • Take ownership of customer requests and complaints regarding Europe's largest customer loyalty program.
  • Process inquiries related to frequent flyer status and missing mileage credits.
  • Conduct thorough research and provide accurate information to customers.
  • Collaborate with internal teams to resolve complex issues.

Requirements:

  • Fluent German language skills (C1 level).
  • Excellent English communication skills (B1 level written).
  • Optional: Italian, French, or Spanish language skills (C1 level).

About Us:

Bosch Service Solutions is a leading provider of customer experience, mobility, and monitoring solutions. We have a diverse team of over 300 associates from around the world, working together to deliver innovative solutions for businesses and their customers.

What We Offer:

  • A competitive salary of €35,000 - €45,000 per year, depending on experience.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including flexible hours, medical services, and discounts for employees.

Apply Now:



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