Global Customer Support Professional

Há 6 dias


Lisboa, Lisboa, Portugal Munay Global Services Tempo inteiro
Customer Support Specialist Opportunity

We are seeking a highly skilled Customer Support Specialist to join our team at Munay Global Services in Portugal.

About the Role

This is an excellent opportunity for a motivated and customer-focused individual to provide top-notch support to our clients via phone and email. As a key member of our team, you will be responsible for resolving customer inquiries in a timely and professional manner, ensuring a seamless experience for our customers.

Key Responsibilities:
  • Provide exceptional customer service via phone and email
  • Resolve customer complaints and concerns efficiently
  • Collaborate with internal teams to ensure effective issue resolution
  • Develop and maintain knowledge of products and services to provide accurate information to customers
What We Offer:
  • A competitive salary of approximately €35,000 per annum, depending on experience
  • Health coverage and private health care benefits
  • Relocation support package for candidates outside Lisbon
Requirements:
  • B2 level of Russian and Polish language proficiency
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and problem-solving skills
  • EU citizenship or residence card


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