Beauty Product Expert
Há 4 dias
We are seeking a skilled Beauty Product Expert to join our vibrant team in Porto, Portugal. As a key member of our team, you will be responsible for providing exceptional customer service, offering expert advice on skincare, makeup, and wellness products, and staying ahead of the latest trends. Your Responsibilities:
- Manage consumer requests and complaints through various channels
- Provide professional, precise, and timely solutions, services, and product advice
- Collaborate with other departments and redirect related cases and issues
- Exceptional communication skills and empathy
- Demonstrated customer-centric approach and problem-solving abilities
- Proficiency in German language (C1 level) and English language (B2 level)
- Solid IT skills, including proficiency in reporting tools
- Type of contract: long-term fixed term contract renewable every year
- Working hours: full-time (40h/week), Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
- Salary conditions: €1300-1400 gross/month (excluding accommodation), or €950-1100 gross/month (including free accommodation and all bills)
- Reimbursement of initial flight expenses after 9 months
- Yearly two-way flight ticket back to home country within the EU
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Career opportunities in different career paths
We are a company located in Porto and Lisbon that values our employees' career development, language skills, accommodation, and social integration.
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