Technical Support Professional for Multinational Company
1 semana atrás
Company Overview: Our client, a well-established multinational company, provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders in Athens, Greece. A great chance to join the Customer Service & Support Team and support customers by delivering appropriate solutions, including sales guidance and technical issue resolution.
Salary: The competitive monthly salary is accompanied by 2 extra salaries per year, making it an attractive offer for those looking to advance their career while representing one of the biggest brands worldwide.
Job Description: As a Technical Support Professional, your responsibilities will vary depending on the team you join. You will identify customers' needs, deliver solutions, and provide resolution to inquiries in a timely manner. You will assist customers with billing inquiries, handle transactions, and troubleshoot or escalate technical issues. Your goal is to turn every customer into a happy one by exchanging ideas and solutions with your colleagues and following standard diagnostic procedures.
Required Skills and Qualifications: To succeed in this role, you will need to be fluent in Danish, have excellent communication skills, and possess sales experience with consumer products and services. You will also require technical research skills to troubleshoot customer problems and advanced internet research skills to provide accurate information. An empathetic soul with strong communication skills, a positive attitude, and a willingness to learn are essential qualities for this position.
Benefits: In addition to the competitive salary, you will receive complete support to help you ease your relocation to Greece, including flight tickets, hotel accommodation, and assistance with finding a new home. You will also enjoy health care benefits, numerous discounts, and opportunities for professional growth and development. Join our team and take advantage of state-of-the-art premises, free online Greek language courses, and a great working environment with relaxing break areas.
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