Endpoint Solutions Engineer

Há 1 mês


Lisboa, Lisboa, Portugal Richemont Tempo inteiro
Job Title: Endpoint Solutions Engineer Job Summary: We are seeking an experienced Endpoint Solutions Engineer to join our team at Richemont. As a key member of our Network and System Management – Endpoint Solutions team, you will play a crucial role in optimizing departmental operational efficiency through automation. Key Responsibilities: • Participate in and implement endpoint projects and service enhancements • Develop solutions for product enhancement requests • Execute problem resolution and change management • Drive innovation and planning activities using an agile mindset and tools • Handle scripting-related incidents, support, and monitoring tasks Requirements: • Advanced proficiency in PowerShell with a solid understanding of .NET for scripting and/or Python • Device Management Platforms (Intune, Tanium, WorkspaceOne, JAMF) • Microsoft Ecosystem (O, Sharepoint online, SQL database) • Endpoint Security (Cortex, Tanium, Defender) • Client: Windows 10-11, macOS, iOS, Bitlocker, MBAM, GPOs • Solid knowledge of IT Service Management (ITSM) principles and practices • Working experience with ITSM/ITIL as an IT operator • Familiarity with Problem and changes processes • Strong team player, inquisitive, and willing to seek help when needed • Capability to work independently and prioritize tasks in a fast-paced environment • Previous experience in a large international environment is advantageous • Proficient in technical English (both written and spoken) • Excellent customer service, communication, and organizational skills with the ability to challenge peers • Analytical thinking with a result-oriented mindset Education and Certifications: • Minimum Higher Diploma, bachelor's degree in computer science or equivalent • At least 5 years of experience as an IT Professional • Amazon Web Services Practitioner • Security Knowledge or Certifications • Microsoft (MCSE/MCSA) • Other Relevant Certifications About Richemont: Richemont is a leading luxury goods group, owner of prestigious Maisons, recognised for their excellence in jewellery, watches, fashion, and accessories. As a family-spirited Group, our central and regional functions pool their expertise to guide, support and challenge our Maisons and businesses to design timeless creations and innovative services that preserve their unique heritage.
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