CMDB Specialist

Há 5 dias

Lisboa, Lisboa, Portugal Richemont Tempo inteiro

Company Overview

Richemont is a leading luxury goods conglomerate with a rich history of style, quality, and craftsmanship. We pride ourselves on preserving the heritage and identity of our Maisons while driving innovation and creativity.

About the Role

We are seeking an experienced CMDB Specialist to join our ServiceNow platform team at the Group Technology department. As a key member of the team, you will play a crucial role in creating and maintaining a healthy and solid Configuration Management Database (CMDB).

Job Description

The CMDB Specialist will be responsible for:

  • Maintaining the Configuration Management System, including the CI data model and relationships, to ensure CMDB accuracy and completeness.
  • Providing application or infrastructure technical expertise, analysis, and specifications for IT systems to meet business requirements in accordance with IT architecture policies and standards.
  • Assuring that all operational services (and those being prepared) are recorded within the CMDB.
  • Assisting in defining and registering of CIs and of the appropriate level of attributes and relationships required to support ITSM processes.
  • Planning activities using an agile mindset and tools.

Requirements

To be successful in this role, you will need:

  • Expert knowledge of IT Configuration and Asset Management processes.
  • Expert knowledge of Configuration Management (CMDB) / ServiceNow Common Services Data Model (CSDM).
  • Experience of working with ServiceNow in an equivalent role for a minimum of 2 years.
  • Knowledge of CMDB best practices as part of a large Operations and Maintenance team to meet business and IT requirements.
  • Knowledge of IT infrastructure to identify the relationships between CIs.
  • Understanding of ServiceNow Discovery and Service Mapping tools.
  • Familiar with the processes that consume CMDB data e.g. Incident, Problem, Asset, and Change.
  • Solution-oriented mindset & be able to provide recommendations for the current and future platform.
  • Excellent analytical and problem-solving skills on maintaining CMDB data integrity.
  • Strong interpersonal skills such as active listening, communication, flexibility, and teamwork.
  • Strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate substantial amounts of information.
  • Fluent written and oral English.
  • Comfortable in DevOps/Agile environment.

Salary

€60,000 - €80,000 per annum, depending on experience.

Benefits

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

Location

Lisbon, Portugal.

About Richemont

Richemont is a leading luxury goods conglomerate with a rich history of style, quality, and craftsmanship. We pride ourselves on preserving the heritage and identity of our Maisons while driving innovation and creativity.

  • CMDB Infrastructure Specialist

    Há 2 horas

    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    About UsAt Unit4 NV, we empower people in service organizations with innovative enterprise software solutions. Our mission is to deliver a great people experience through our cloud ERP software.Job SummaryWe are seeking a detail-oriented CMDB Administrator to manage and maintain our Configuration Management Database (CMDB) on ServiceNow ITSM and its custom...

  • Enterprise Cloud Architect CMDB Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    We are a forward-thinking software company, empowering organizations to deliver exceptional people experiences. Our innovative cloud ERP solutions enable businesses to thrive in today's digital landscape.As an Enterprise Cloud Architect CMDB Specialist, you will play a critical role in ensuring the accuracy and integrity of our Configuration Management...

  • Configuration Management Database

    Há 5 dias

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job DescriptionWe are seeking a dedicated and detail-oriented CMDB Administrator to manage and maintain our Configuration Management Database (CMDB) on ServiceNow ITSM and its custom integrations. The ideal candidate will be responsible for ensuring the CMDB accurately reflects our IT infrastructure, which spans multiple cloud platforms and data centers....

  • Configuration Management Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    About Richemont: As a leading luxury goods company, we strive to preserve the heritage and identity of our Maisons while embracing innovation and creativity.Job Description: We are seeking an experienced Configuration Management Specialist to join our ServiceNow platform team. As a key member of our IT team, you will play a crucial role in maintaining a...

  • Enterprise IT Asset Management Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Job Description:We are seeking an experienced Enterprise IT Asset Management Specialist to join our ServiceNow platform team at the Group Technology department. As a key member of the team, you will play a crucial role in creating and maintaining a healthy and solid CMDB (Configuration Management Database).Responsibilities:Maintain the Configuration...

  • ServiceNow IT Operations Management Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    At Capgemini Portugal, we are seeking a skilled ServiceNow IT Operations Management Specialist to reinforce our teams.This role requires at least 4 years of experience working with ServiceNow products, with a strong focus on ITOM (CMDB, Discovery, Event Management, Cloud Management, Hardware Asset Management) implementations.The ideal candidate will have a...

  • ServiceNow IT Operations Management Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    At Capgemini Portugal, we are seeking a highly skilled ServiceNow IT Operations Management Specialist to reinforce our teams.This role requires at least 4 years of experience working with ServiceNow products, making it an ideal opportunity for professionals looking to take their career to the next level.You will be joining our dynamic team and working...

  • DevOps Transformation Specialist

    Há 3 dias

    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Company Overview: Top Sigma is a leading provider of DevOps & SRE Services and Cloud Solutions, focused on DevSecOps integration, performance optimization, and cost efficiency to help clients achieve scalability, security, and cost savings. Job Description: We are seeking a highly skilled DevOps Transformation Specialist to join our team in Lisbon or...

  • IT Application Services Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Linde Portugal Tempo inteiro

    IT Application Services SpecialistLinde Portugal is seeking an IT Application Services Specialist to join our team. This role will be responsible for managing and optimizing the overall Applications landscape in alignment with Company's strategy. The successful candidate will be responsible to create and maintain up to date all the information related to...

  • Service Asset and Configuration Management Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Job Title: Service Asset and Configuration Management Analyst About the Role: We are seeking a highly skilled Service Asset and Configuration Management Analyst to join our team at Richemont. As a key member of our ServiceNow platform team, you will play a crucial role in creating and maintaining a healthy and solid Configuration Management Database...

  • Service Asset and Configuration Management Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Key Responsibilities:As a Service Asset and Configuration Management Analyst at Richemont, you will play a crucial role in maintaining a healthy and solid Configuration Management Database (CMDB). Your primary responsibilities include: Maintaining the Configuration Management System, including the CI data model and relationships, to ensure CMDB accuracy and...

  • Assets and Configuration Management Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Neteffects Tempo inteiro

    Job SummaryNeteffects is seeking a highly skilled Assets and Configuration Management Specialist to join our team. The ideal candidate will have a strong background in IT service management, with experience in asset and configuration management using BMC Atrium CMDB.Key Responsibilities• Develop and optimize solutions for asset and configuration...

  • IT Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal AxiansPT Tempo inteiro

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to lead an international project as a Service Desk Agent. As part of our team, you will be responsible for delivering exceptional customer service and support to our clients.About the RoleThe successful candidate will have experience working with MS Office Suite, Microsoft OS (Windows 7 and...

  • IT Asset and Configuration Management Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal 2B-On Tech Tempo inteiro

    About the RoleThis is a full-time position within our internal IT Services Provider, located in Lisbon. The successful candidate will work closely with our team to drive asset and configuration management of ITIL practices for IT Service Management in the EU Bank.Job DescriptionWe are looking for an experienced professional who can provide, maintain, and...

  • IT ServiceNow Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Fyld Tempo inteiro

    Job Title: IT ServiceNow SpecialistWe are seeking an experienced IT ServiceNow Specialist to join our team at Fyld, a Portuguese consulting company specializing in IT services.About Us:Fyld is a dynamic and innovative company that brings high-performance professionals into the field across a wide range of technological areas. We strive to achieve peak...

  • ServiceNow Developer

    3 semanas atrás

    Lisboa, Lisboa, Portugal Landskill Tempo inteiro

    About LandskillWe are a dynamic technology company dedicated to empowering professionals through innovative solutions. Our team is passionate about technology and committed to creating a work environment that fosters growth, motivation, and happiness.As a ServiceNow Developer, you will play a crucial role in helping us achieve our goals. We are looking for...

  • Digital Transformation Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Linde Portugal Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Digital Transformation Specialist to join our team at Linde Portugal. As an IT Application Services Specialist, you will play a key role in managing and optimizing our Applications landscape, ensuring alignment with our company's strategy.Key Responsibilities:Manage and optimize the overall Applications...

  • Especialista em Tecnologia da Informação

    3 semanas atrás

    Lisboa, Lisboa, Portugal Irium Portugal Tempo inteiro

    Descrição do Cargo O Irium Portugal está à procura de um IT Specialist Cloud para juntar à nossa equipe! ResponsabilidadesGerir e controlar tecnicamente ambientes cloud em Azure e os seus componentes;Assegurar o acompanhamento dos projetos de Infraestrutura;Assegurar a manutenção e qualidade da informação constante da CMDB, nas suas várias...

  • IT Asset Management Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal ALTER SOLUTIONS Tempo inteiro

    IT Asset Manager PositionWe are seeking a highly skilled IT Asset Manager to join our team at ALTER SOLUTIONS in Lisbon. The ideal candidate will have experience in IT Asset Management and be proficient in the English language.Candidates should have knowledge of IT technical architecture standards and be able to work autonomously. Fluency in English is...

  • Sap Brim Consultant

    1 semana atrás

    Lisboa, Lisboa, Portugal Top Sigma, Lda Tempo inteiro

    About the RoleWe are seeking a highly skilled SAP BRIM Integration Specialist to join our team at Top Sigma, Lda. as we continue to expand our offerings in DevOps & SRE Services and Cloud Solutions.Job SummaryThis is an exciting opportunity for a seasoned professional to leverage their expertise in SAP BRIM functionalities to drive business growth and...