Customer Service Representative for Multinational Tech Leader

Há 5 dias


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Are you looking for a challenging and rewarding career opportunity in customer service? Headhunt International is seeking a highly motivated and experienced Customer Service Representative to join our team in Athens, Greece.

We are part of a leading technology company that provides innovative solutions to customers worldwide. As a Customer Service Representative, you will be the face of our company, providing exceptional support to our clients and ensuring their satisfaction with our products and services.

Responsibilities:

  • Identify customers' needs and deliver appropriate solutions
  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
  • Assist customers to place an order and related issues
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turn every customer into a happy customer
  • Exchange ideas and solutions with your colleagues

Requirements:

  • Fluent English (B2+ level)
  • Excellent communication skills
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • An empathetic soul with excellent communication skills
  • A positive and adventurous attitude

What We Offer:

  • Competitive monthly salary: €3,000 - €4,500 per month, plus 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

The estimated cost of living in Greece is relatively low, making it an attractive option for expats and international workers. We offer complete support to help you ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and assistance with the house searching process.

Greece has a rich history and culture, a pleasant climate, and delicious cuisine, making it a wonderful destination for tourists and expats alike. Don't miss this opportunity to work for a multinational company and advance your career in customer service



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