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Claims Officer Vietnamese: Expert in Adjudication and Investigation
2 meses atrás
Job Summary
We are seeking a highly skilled Claims Officer Vietnamese to join our team at Bespoke Recruitment Limited. As a key member of our claims team, you will be responsible for processing claims within agreed company SLA, Clear to Zero, and adjudicating each claim in accordance with our policy benefits to achieve company loss ratio targets.
Key Responsibilities
- Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting.
- Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality.
- Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution-focused manner to ensure an efficient response is provided.
Requirements
- Administrative experience.
- Experience working with tight deadlines.
- Strong knowledge of Microsoft Office (Excel, Word).
- Valid EU work permit with the ability to work full-time year-round.
- Fluency in English and Vietnamese.
What We Offer
- Dynamic and multinational working environment.
- Trainings and programs dedicated to learning and development (e.g. free access to LinkedIn Learning).
- A wide range of employee benefits such as performance bonus, gift vouchers, health insurance, dental insurance, public transportation subsidy, childcare allowance, etc.
- Open company culture, flexibility of working hours, giving you a hybrid working environment and the possibility to work a limited amount of days per year abroad.
- Discounts on our products.
- Modern offices.
