Hotel Chain Customer Service Representative in Lisbon
Há 1 mês
Job Summary
We are seeking a highly skilled and enthusiastic Hotel Chain Customer Advisor to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Manage bookings, including alterations, cancellations, and new reservations
- Assist clients via email and chat inquiries, providing timely and accurate responses to their queries
- Utilize GDS tools to efficiently manage reservations, including ticket issuance, modification, and cancellation
Requirements
- Native level of German and professional level of English (C1-C2)
- Previous experience with GDS tools, ideally
- Enthusiasm for the tourism industry and a willingness to learn
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
- A competitive salary package, including a gross monthly salary of 1100€ and performance bonus of up to 150€
- Meal vouchers and reimbursement of transportation costs
- Private health insurance and dental plan
- Relocation package for international candidates, including reimbursement of initial flight ticket and accommodation in a shared flat
About Us
Blu Selection is a leading provider of customer support services, dedicated to delivering exceptional experiences to our clients. We offer a dynamic and multicultural work environment, with opportunities for career growth and development.
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