German Speaking Client Experience Specialist
4 semanas atrás
Astrea Recruitment is committed to transforming the challenges of finding a new job into an inspiring path of change and support. With 17 years of experience in the recruitment field, we believe that we can change people's lives by helping them become the best version of themselves.
We participate in the development of many Bulgarian and international companies, helping them find the right people and solutions for their business. Our network of satisfied candidates and clients continues to grow, remaining our greatest pride and motivation.
We are on a search for responsible, motivated, and flexible individuals for the role of Client Experience Specialist with German and English. The ideal candidate will provide a friendly and professional experience to keep customers happy, give information and advice about the company's products and services, and work with their team to offer help and support.
The Client Experience Specialist will resolve customer issues through various communication channels, investigate problems and find solutions, and guide customers through the problem-solving process. They will also keep accurate and updated records of customer interactions.
The requirements for this role include fluency in German (both written and spoken) with good English skills, flexibility and ability to work in a fast-paced environment, previous customer support experience, and comfort using a PC and interest in technology.
Our client offers flexible shifts outside regular office hours, a competitive salary, attractive benefits, initial training and ongoing training and learning opportunities, and opportunities for long-term career growth.
We encourage you to take the next step and share your detailed resume in English. We will reach out promptly to the candidates whose profiles closely match our requirements.
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